Ranjith Kumar

Seasoned Manager with 2+ years of experience in the automobile industry and 12+ years in ATM operations management across multiple banks. Proven track record in driving sales growth, achieving targets, and managing end-to-end showroom operations. Strong leader skilled in team management, customer relationship management, and delivering exceptional customer experiences. Experienced in coordinating with customers, vendors, and staff to ensure smooth operations and high customer satisfaction.

Manager - Balamurga Bajaj

(2025-09)

• Increased showroom sales by 30% through effective marketing campaigns within a year of joining
• Managing end-to-end showroom operations including Sales, After Sale Service, Stock & Inventory Management, Billing, Customer relationship management
• Planned and executed marketing campaigns including roadshows, social media promotions, and test drive events to generate leads and drive sales growth
• Delivered excellent customer service, ensuring high satisfaction and repeat business. Improved the customer rating by 10%
• Handled customer inquiries, negotiations, coordinated with banks/finance partners for vehicle loans, EMI, and insurance processing
• Led, trained, and motivated a team of sales and service staff to improve performance. Conduct daily standup meeting to ensure collaboration.

Senior Executive - Transaction Solutions International India (TSI)

(2018-06 - 2025-09)

• Monitoring operations of 1000+ ATM machines across India. Ensuring First Level Maintenance (FLM) support for TMB ATM machines across India
• Managing Incidents and Incident Escalations of ATM machines by coordinating with Vendors, Branch Staffs and ATM Engineers
• Ensuring cash in ATM machines are replenished in timely manner by coordinating with Branch Staffs and Cash Loading team

ATM Officer - Tata Communications Payment Solution Ltd. - Tuticorin, India

(2015-04 - 2018-05)

(Contract via: Lobo Staffing Solutions)

• Periodically plan and perform Site Audit/Assessment of 500+ ATM machines across Tuticorin region to ensure that they are operated and managed as per Tata standards
• Ensured Audit findings of ATM sites are closed by coordinating with Bank Staffs and Vendors

Senior Custodian - CMS Info Systems - Tuticorin, India

(2011-10 - 2015-04)

• Ensured Cash in ATM Machine's are replenished in timely manner
• Coordinated & Managed Cash Pickup services for Bank's customers across Tuticorin region

Sales Executive - Susee Bajaj - Tuticorin, India

(2010-02 - 2011-09)

• Sold a range of Bajaj motorcycles to retail customers, consistently achieving 100% of monthly and quarterly sales targets
• Explained product features, financing plans, and insurance options to customers
• Managed test rides and follow-ups to convert inquiries into sales
• Processed sales documentation including loan applications and registration
• Handled customer complaints and coordinated with service team for resolutions

Bachelor of Arts (BA) - History - Kamaraj University (2007-07 - 2012-06)

Post Graduate Diploma in Computer Applications (PGDCA) - National Software College (2005-07 - 2006-06)