Ranjitha N

Experienced Desktop Support Engineer with 4 years of providing comprehensive technical support to end users. Installing, upgrading and configuring applications on Windows Operating system, As well as providing technical support to optimize workflow and minimize business interruptions has proven to be successful

• Troubleshooting Windows operating systems such as Windows 7/8/10/11.
• Knowledge on Networking like Basic troubleshooting, Verifying Network connectivity using basic utilities (including ping,) commands, First level troubleshooting of LAN Wi-Fi connectivity
•  Regular up-gradation of patches, antivirus and checking Non-compliance machines.
•  Hands on experience on troubleshooting Outlook, Office 365, MS office, Printers and Scanners.
• Troubleshooting Knowledge on OS standard software’s and web applications Willingness to learn

• Pursued BE in Electronics and communication at ATME college Mysuru and secured 59.3% in 2014-2018
• Higher secondary passed in year 2014 at St. Philomena`s College with 77% from Department of Pre-University Education 
• High School passed in year 2012 at St. Anne`s Convent School with 80% from Karnataka Secondary Examination Board