Rashmi Jogi

Experienced professional with proven skills in facilitating complex data analysis with use of statistical tools to support hypotheses. Brave challenger seeking improvements in ways of working and putting actions in place to deliver planned outcomes Excellent team player with expertise in delivering great coaching sessions to new and existing advisors

Senior quality analyst - Cogent E Services

(2021 - 2025)

• Conducted performance tests, assessing CURRENT features including functionality, reliability, performance and quality
• Implemented and deployed new campaigns and projects with quality team, following company and compliance directions.
• Provided daily, weekly and monthly quality information to key stakeholders, enabling informed decision making.
• Collected essential statistics required throughout product testing to identify defect root causes for removal.
• Identified and applied innovative solutions to streamline and improve quality management systems and processes.
• Monitored and reported consumer complaints, highlighting trends and triggering action plans for immediate response.

SECONDARY SCHOOL LEAVING CERTIFICATE - ST AGNES SECONDARY SCHOOL (2015 - 2017)

GOVERNMENT WOMENS PRE UNIVERSITY COLLEGE