Rashmi Nagaraj

System Specialist II - NovoNordisk - Bengaluru

(2026-02)

Lead end-to-end SAP release and deployment management across S/4HANA landscapes (Dev → QA → PreProd → Prod), ensuring minimal business disruption.
Coordinate transport sequencing, dependency handling, and release execution, improving deployment accuracy and reducing conflicts.
Monitor transport imports using STMS, analyze return codes, and collaborate with Basis and development teams to resolve failures proactively.
Ensure strict adherence to GxP and SOX compliance, including approvals, audit trails, test evidence, and documentation.
Facilitate CAB (Change Advisory Board) meetings, presenting release scope, risks, rollback strategies, and readiness status.
Manage DNQ/DNP tracking, ensuring rejected or deferred transports are controlled and do not reach production.
Own and maintain release calendars, aligning deployments with business timelines, blackout windows, and emergency releases.
Drive adoption and optimization of ServiceNow and SAP ChaRM / Cloud ALM for streamlined change and release processes.
Collaborate with QA, business, and technical teams for cutover planning, release readiness validation, and hypercare support.
Improve release KPIs including success rate, lead time, and post-release incidents through continuous process optimization.

IT Validation & Compliance Expert - NovoNordisk - Bengaluru

(2022-11 - 2026-01)

Strengthened release governance and deployment quality, reducing production incidents by 25% through structured validation and approval controls.
Led UAT strategy and execution, improving test coverage by 50% and ensuring release readiness across global stakeholders.
Ensured data integrity and compliance across integrated systems (Mulesoft → AEP → Campaign tools) under GxP standards.
Designed ServiceNow dashboards for incident and release tracking, reducing analysis time by 40%.
Translated business requirements into user stories and functional specifications, reducing UAT defects by 35%.
Supported Agile delivery via Azure DevOps, improving sprint predictability and backlog clarity.

System Manager - NovoNordisk - Bengaluru

(2019-05 - 2022-10)

Owned and optimized the global R&D Portfolio Management System, improving portfolio visibility and reporting accuracy by 30%.
Facilitated requirements workshops and mapped AS-IS/TO-BE processes to clarify cross-functional workflows and accelerate delivery timelines.
Improved team delivery performance by 20% as Scrum Master by strengthening prioritization, sprint planning, and stakeholder communication.
Reduced system operating costs by 20% through vendor contract optimization and performance-based governance.
Established data quality frameworks that reduced reporting inconsistencies by 60% across R&D program dashboards.
Reduced system defects by 35% by implementing structured regression controls and driving root cause analysis for recurring issues.
Strengthened business alignment by translating R&D requirements into actionable technical specifications and ensuring regulatory compliance.
Conducted knowledge transfer sessions and user enablement to improve adherence to data standards, governance processes, and system usage across global teams.

Business Analyst (Various levels: Trainee to BA II) - NovoNordisk - Bengaluru

(2014-06 - 2019-04)

Delivered detailed requirements and process documentation for CRM and data systems supporting 500+ field teams, improving usability and functionality.
Optimized ETL workflows and BI dashboards, reducing sales data processing time by 45% using Informatica and OBIEE.
Automated 200+ hours/year of manual CRM tasks using UiPath and SQL, improving productivity and eliminating recurring errors.
Reduced incident resolution time by 30–40% by streamlining CRM data processes and improving data quality controls.
Enhanced release quality through comprehensive UAT planning, test case creation, execution, and defect triage.
Accelerated onboarding by training new analysts and standardizing documentation for smoother knowledge transfer.

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