HR Recruitment Coordinator - U.N. International - Ram Mandir (West) Mumbai
(2021-11)
A company specializing in HR recruitment and support for operations overseas
- Handling End-to-End Recruitments for Clients
- Screening the candidate's resumes
- Pre-screening the interviews
- Checking emails on regular basis and sorting the candidate's resumes as per their names & category
- CV Sourcing & CV screening, scheduling interviews (virtual & face-to-face)
- Scheduling Overseas interview online
- Sourcing, Screening & Shortlisting of suitable profiles as per specifications
- Scheduling interview drives online and in different parts of India as per requirement
- Generating MOFA number for the candidates as per Saudi Arabia GAMCA Category
- Maintaining daily reports as work analysis
- Recruiting: Identifying candidates, performing reference checks, and issuing employment contracts
- Onboarding: Overseeing new employee onboarding and training
- Maintaining employee records in an online system
- Scheduling meetings, interviews, HR events, and maintaining agendas
- Developing employee orientation programs
- Responding to internal and external HR related inquiries or requests
Admin Coordinator - Purohit Roadways Pvt. Ltd - Masjid (West) Maharashtra
(2018-01 - 2020-01)
A leading transportation service company
- Creating daily transportation reports
- Maintaining daily budget for administrative material used (e.g., stationery or office charges)
- Supervising properly with the transportation drivers for the payment made on regular basis
- Coordinating with the client for rectifying the transportation bills or receipt
- Finding the best services for the transportation of goods & services
- Tracking transportation location by coordinating with the drivers as per the material delivery
- Making day-to-day reports as per the work basis
Sr Admin Associate (Comcast - Chat Process) - First Source Solutions Ltd - Malad (West) Mumbai
(2017-01 - 2018-01)
A company providing chat-based customer support
- Answering questions/ queries from the customer
- Communicating with the customer on chats
- Providing the proper updates & solutions to the customer
- Helping customers to resolve issues i.e., troubleshooting the router & channels issues
- Assisting the customer with proper solutions if they have any issues with their orders & services
- Making customers understand in a layman's form so they can easily understand the issue and solve it
- Pitching customers to buy the new products & services
Administrative Executive (Expedia process) - WNS Global Services Pvt. Ltd - Vikhroli (West) Maharashtra
(2016-01 - 2017-01)
A leading provider of business process management services
- Call handling from the customer and resolving issues for canceling, voiding, or booking a flight ticket
- Supporting the debtor/customer's query and doing the needful
- Handling dual calls of the debtor/customer and giving proper resolution to fix the issue
- Coordinating with my superior/team leader if the debtor/customer is unhappy with the service
- Reporting to the team leader with corrective feedback of the debtor/customer
- Information debtor/customer to give us the survey if they are happy with our customer service
- Team briefing given after the session of the work done daily
Admin Executive - Purohit Roadways Pvt. Ltd - Masjid (West) Maharashtra
(2011-05 - 2015-07)
A company specializing in road transportation services
- Creating daily transportation reports
- Maintaining daily budget for administrative material used (e.g., stationery or office charges)
- Tracking transportation location by coordinating with the drivers as per the material delivery
- Making day-to-day transport journal entries as per the work basis
- Making day-to-day reports on excel spreadsheets
