Ratisha Dhangar

Experienced in Debt Collection with over 2 years in collection environments. Skilled in outbound calling, negotiating payment and Committed to meeting recovery goals. Adapt at using collection software and CRM systems to streamline processes and maintain accurate records.

Assistant Team Leader - Avant Finwise Pvt Ltd

(2025-04 - 2025-10)

• Assisted in training, coaching, and monitoring collection agents to maintain quality.
• Ensured timely follow-up and supported the team in meeting recovery goals and handling their calls.

Research analyst and Telle caller - Avant Finwise Pvt Ltd

(2023-04 - 2025-03)

• Worked as a Research Analyst for approximately 10 months, responsible for tracing and finding contact details and current business activities using available documents.
• After that Served as a Caller in Debt Collection, tracing large accounts and handling related responsibilities.

Bcoom - Mumbai University

HSC - Versova Welfare Association

SSC - Dawood baug