Program Manager at Sancraft Industries Pvt. Ltd. (2025-06 – Present)
MES and ERP rollout for a digital-manufacturing transformation, anchored on the Bloom Metals Project, across delivery, QA and operations.
- Headed end-to-end delivery of the ERP cloud rollout and core MES platform (material traceability, production monitoring, shop-floor scheduling) for the Bloom Metals Project, digitizing 60% of production processes through stage-gate reviews, risk tracking and executive steering.
- Engineered an IoT-enabled weighing and material-tracking deployment — integrating firmware, software and reporting — that replaced manual tracking with real-time shop-floor visibility and cut manual logging effort.
- Improved on-time completion from 80% to 95% quarter over quarter by establishing an ITIL-aligned incident and RCA process plus OKR-based delivery tracking across delivery, QA and operations.
- Drove pre- and post-deployment management of planning software (manufacturing scheduling, part-drawing release, project-timeline tracking), coordinating cross-functional teams to keep build milestones on track.
Technical Program Manager at Coredge.io (Adani Group) (2024-06 – 2025-05)
Multi-country cloud portfolio for enterprise and government clients across India, UAE and Kenya.
- Program Manager for a 38-person cross-functional team (Engineering, QA, DevOps, SRE) across three regions, owning planning, dependency management and release health for a multi-Crore & multi-country cloud portfolio.
- Responsible for the go-live and delivery of 4 flagship programs — including Airtel cloud storage, the Rakuten cloud transformation, Adani Dflare AI Platform and the Kenyan Government Health platform (CoRobots) — aligning product, engineering and business stakeholders across India, UAE and Kenya.
- Helped to reduce requirement-related defects from 30% to 5% (saving ~190 engineering hours per quarter) by championing a BRD-to-user-story framework across 200+ stories, thereby lifting sprint predictability.
- Accelerated deployment frequency and shortened release lead time spearheading the adoption of CI/CD pipelines, Kubernetes and Docker alongside comprehensive QA automation especially for Rakuten cloud transformation project.
- Owned requirements gathering and backlog prioritization on Agile/Scrum projects, running sprint planning and release scheduling while keeping engineering and business stakeholders aligned on a shared roadmap across distributed, multi-team programs. Managed SLAs, dependencies, and cross-team risk inside complex enterprise structures.
- Worked as the engineering-to-business liaison in a customer-facing professional services role, reporting delivery progress against the roadmap and coordinating cloud (AWS/Azure/OpenStack) and DevOps work.
Project Manager at HID Global GmbH (2021-08 – 2024-05)
Multi-region IAM (HID SAFE) and ERP deployments for HSBC UK, Commonwealth Bank of Australia and Philip Morris International.
- Worked on cross-regional delivery planning, risk tracking and stakeholder reporting for HSBC UK, Commonwealth Bank of Australia and Philip Morris International across Europe and Australia, governing release/deployment and UAT defect triage so as to close all critical issues before go-live.
- Reduced average go-live defect resolution time by 25% by engineering a triage-to-resolution SLA framework and expanding automated regression coverage.
Project Manager (Working Student) at Equinix Germany GmbH (2019-11 – 2021-07)
EMEA data-centre and colocation delivery across infrastructure and software-integration workstreams (clients including Mercedes-Benz).
- Part of the program management team and assisted in end-to-end EMEA data-centre and colocation delivery across 4 German sites for clients including Mercedes-Benz, running a hybrid model (Waterfall for capital-intensive infrastructure, Agile for software and integration) to compress timelines and deliver colocation projects faster.
- Reduced ad-hoc escalations and improved delivery predictability by orchestrating Scrum ceremonies and standardized cross-regional delivery cadences.
