Ravi Cherukuri

Strategic and results-driven HR professional with 16+ years of experience in HR Operations, Payroll, Employee Lifecycle Management, HR Shared Services, and Talent Acquisition across BFSI, IT, and large MNC environments. Proven expertise in payroll governance, compliance management, onboarding, employee relations, HR service delivery, and stakeholder management. Experienced in handling large employee populations while ensuring SLA adherence, operational excellence, and enhanced employee experience.

Hands-on expertise in HR systems including Workday, ServiceNow, SAP SuccessFactors, and ADP GlobalView. Strong capabilities in HR analytics, process improvement, audit compliance, payroll operations, workforce planning, and recruitment coordination.

Payroll Associate Manager - Wells Fargo International Solutions Private Limited - Hyderabad

(2014-03 - 2025-09)

Demonstrated end-to-end payroll operations for large employee populations ensuring 100% accuracy, statutory compliance, and timely payroll disbursement. Delivered HR shared services support through calls, chat, ServiceNow tickets, and HR portals while maintaining high employee satisfaction. Processed HR transactions related to onboarding, separations, compensation, benefits, and employee data management.

Collaborated with HR, Finance, Legal, Security, and payroll vendors to resolve complex payroll and employee issues. Led payroll governance activities, audit readiness, compliance reviews, and risk mitigation initiatives with zero critical observations. Supported HR system transitions and automation initiatives including migration from PeopleSoft to Workday.

Played a key role in payroll vendor transition projects ensuring seamless migration with no operational disruption. Acted as SME for payroll operations and assisted team mentoring, training, and continuous improvement initiatives. Generated HR reports-upheld data accuracy, and improved operational efficiency through analytics and process optimization.

• Managed hiring coordination and workforce planning support for IT, Non-IT, BFSI, and shared services functions
• Partnered with hiring managers for recruitment planning, interview coordination, onboarding, and SLA adherence
• Supported sourcing activities, candidate engagement, recruitment analytics, and recruitment process management

Assistant Manager – Human Resources - HSBC Electronic Data Processing Private Limited

(2008-07 - 2014-02)

Supervised HR operations including onboarding, employee lifecycle management, compensation administration, and employee relations. Ensured HR policy compliance, statutory adherence, and accurate HR documentation management. Partnered with business leaders to support workforce planning, HR process implementation, and organizational initiatives.

Handled employee grievances, leave management, attendance tracking, and HR shared services delivery. Analyzed HR metrics and prepared MIS reports for manpower planning and management decision-making.

• Handled end-to-end recruitment lifecycle for IT, Non-IT, and corporate hiring
• Conducted sourcing through job portals, LinkedIn, referrals, and social media channels
• Arranged interviews, salary negotiations, offer releases, onboarding, and recruitment reporting
• Aided campus hiring, walk-ins, vendor management, and employee referral programs
• Handled ATS records and ensured hiring closure within agreed SLA timelines

Senior Executive – Human Resources - IBM Daksh

(2007-07 - 2008-07)

• Helped high-volume recruitment operations and HR administration activities
• Conducted induction and onboarding programs for new employees
• Managed employee records, attendance, leave administration, and HR documentation
• Assisted in employee engagement initiatives and performance management support activities
• Organized HR process standardization and policy communication across teams

Officer – Human Resources - Nipuna (A Satyam Company)

(2004-10 - 2007-07)

• Maintained HRIS records and employee master data with high accuracy
• Processed payroll inputs, attendance, leave data, and statutory documentation
• Coordinated onboarding, background verification, and exit management activities
• Participated HR audits, compliance reviews, and workforce scheduling activities
• Resolved employee HR queries and ensured timely service delivery

Senior Customer Service Executive - Page Point Services India Limited

(1999-06 - 2004-10)

• Provided customer support services while meeting SLA and quality benchmarks
• Managed escalations, customer issue resolution, and service documentation
• Followed team training, process adherence, and continuous improvement initiatives
• Organized with cross-functional teams to improve operational effectiveness

Master of Business Administration - MBA - National Institute of Business Management (2008 - 2009)