Ravi Kumar

Results-driven Senior Operations Executive with 8+ years of experience in Operations Management, Facility Management, Administration, Team Leadership, Client Relationship Management, and Manpower supervision, NBFC Loan Collections, DRA Certified by IIBF, Customer negotiations, Recovery follow-ups, and Service excellence.

Senior Operations Executive - Updater Services Pvt. Ltd.

(2020-01)

Previous Roles: Multi Skill Technician, Collection Executive, and Admin Officer.

• Manage operations across 70+ client locations.
• Lead housekeeping teams, technicians, and supervisors.
• Handle client escalations, administration, reporting, and service delivery.
• Support collection follow-ups and customer coordination.

B.E. - Electrical & Electronics Engineering (EEE) - Anna University (2014)