Ravinder Verma

Salesforce QA Consultant with 2.7 years of experience delivering quality assurance across Sales Cloud, CPQ & Billing, Revenue Cloud, Service Cloud, and Experience Cloud. Experienced in end-to-end testing for Salesforce implementations — from test case design through UAT support and production validation. Collaborative team player with strong Agile/Scrum, JIRA defect management, and Salesforce platform knowledge across enterprise client projects.

Jr. QA Consultant at Cloudwerx Solutions India Pvt. Ltd. (2024-08 – Present)

Current Focus: Salesforce QA testing across multiple cloud environments including Sales Cloud, CPQ & Billing, Revenue Cloud, Service Cloud, and Experience Cloud.

• Experienced in Functional, Regression, Smoke, Integration, End-to-End, and UAT testing for Salesforce implementations and enhancements.
• Strong knowledge of SDLC, STLC, and Defect Life Cycle with hands-on Agile/Scrum sprint delivery.
• Validated Salesforce configurations including Flows, Approval Processes, Validation Rules, Profiles, Permission Sets, Reports, and Dashboards.
• Tested CPQ and Billing scenarios covering product configuration, pricing, billing schedules, commission logic, and revenue recognition.
• Logged, tracked, and closed defects in JIRA/ClickUp collaborating with developers, business analysts, and product owners.
• Supported UAT activities including business scenario preparation, fix validation, and production readiness checks.
• Used Postman, Debug Logs, Salesforce Inspector, and Data Loader to validate integrations and backend behavior.
• Led QA delivery as one of 3 QA consultants on the Loan Market Group project across Australia and New Zealand.
• Strong analytical, problem-solving, and client collaboration skills across enterprise Salesforce projects.

Bachelor of Technology (B.Tech) in Computer Science & Engineering – Bharat Institute of Management Studies, Sardulgarh

Diploma in Computer Science & Engineering – Govt. Polytechnic College Dhangar