Ravindra Kanitkar
Software Engineer I at eGain
Talent
Pune, PuneMember since February 8, 2024
REST APIsMicroservicesConcurrent ProgrammingDistributed SystemsEKSSESTerraformDockerKubernetesCI/CDGitHub ActionsRedisApache Kafka
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REST APIsMicroservicesConcurrent ProgrammingDistributed SystemsEKS
About
Backend Engineer with 4+ years of experience building scalable Golang microservices, REST APIs, and cloud-native systems. Skilled in distributed systems, concurrent programming, and AWS; proficient with Terraform, Docker, Kubernetes, and CI/CD automation. Experienced designing enterprise-scale backend platforms with a focus on performance, reliability, and maintainability.
Experience
Software Engineer I at eGain Corporation (2024-07 – Present)
- Engineered AI Conversation Hub, a Golang backend gateway for the company's AI chatbot platform, handling API orchestration, JWT authentication, and Redis-backed response caching, containerized with Docker and deployed on Kubernetes (EKS) with real-time monitoring.
- Built a Golang CLI using the Bubble Tea TUI framework as an interactive wrapper over Terraform IaC, enabling one-command orchestration of multi-repo infrastructure deployments – cutting a 10-repo deployment from 3 hours to 45 minutes (75% faster) with real-time deployment visibility, backed by a GitHub Actions CI/CD pipeline that reduced manual operational effort by 80–90%.
- Designed and deployed enterprise-scale AWS infrastructure using Terraform, building orchestration workflows for distributed multi-service deployments; served as the team's Terraform SME, contributing to code reviews, deployment troubleshooting, and writing unit/integration tests (Go testing package, Testify) to ensure reliable releases.
Software Engineer at Virtoustack Softwares Pvt. Ltd. (2022-12 – 2024-06)
- Developed scalable Golang microservices delivering clean REST APIs for a healthcare platform, consumed by multiple client applications, and validated with unit/integration tests (Go testing package, Testify).
- Built a concurrent Excel data extraction pipeline in Golang, cutting processing time for 100K+ patient records from 11s to 2s (82% faster).
- Built and deployed cloud-native backend services on AWS, integrating third-party providers for authentication and notifications to improve system reliability and platform performance.
Education
Bachelor of Engineering in Computer Science – Sipna College of Engineering and Technology (2018 – 2022)
Skills
Software Engineer I at eGain


