Raviteja Katukuri

An experienced professional with over 4 years of cumulative experience, specializing in Workday as a support consultant for 2.5 years, and possessing 1.5 years of experience in Content Reviewing. Proficient across multiple domains including Timesheets management, Weekly uploads, Payroll data processing, Delegation strategies, Leave management systems, Time tracking techniques, and Absence management. In the role of Support Executive, contributing to the Workday services for Wipro Ltd since June 2022 and continuing in the present.

Profile Description: In the role of Support Consultant at Cognizant, I provided integral support for the workday services project. My responsibilities encompassed overseeing all HRIS processes, ensuring their seamless operation. I meticulously maintained data integrity throughout the HRIS cycle, handling tasks such as account, department and designation creation, payroll data, leave rule configuration and error correction with precision.

Additionally, I developed and maintained reports and queries, responding promptly to data requests. I identified enhancements and process changes to ensure efficient issue resolution. Furthermore, I managed various HR tasks including employee onboarding, transfers, approvals, and updates to holiday calendars and weekly data uploads, ensuring accuracy and compliance with client specifications.

HRIS data analyst | WIPRO.

• Created accounts for new employees, ensuring they have access to essential company resources from day one.
• Collaborated closely with clients to understand their specific needs and preferences regarding employee location changes, providing personalized support and guidance throughout the process.
• Prepared the data related to payroll, promotions, new hires and updated in to the system • Incorporated name changes requests into the system upon receipt of supporting documentation, ensuring accuracy and compliance with established procedures. protocols.
• Maintain and update databases, ensuring accuracy and completeness of HR data.
• Issue Resolution: Address and troubleshoot any issues that arise during the process.
• Collaborate with technical teams to resolve technical challenges and provide timely solutions. tasks • Provided updates on progress, address concerns, and manage expectations effectively.
• Uploading Client data into the software from existing software or Excel files.
• Configured the enable and disable options for leave rules in software to address the requirements.

Cognizant

Nov 2018 - Dec 2019 Support Consultant.

• Spearheaded all HRIS processes, guaranteeing seamless data maintenance and reviews.
• Tailored HR-360 services to individual client specifications, ensuring client satisfaction.
• Resolved time sheet discrepancies for employees, ensuring accurate records for timely payroll processing.
• Facilitated account activation and deactivation processes for employees undergoing lay-offs. June 2022 - June 2023 & Aug 2023 - Jan 2024 Onboarding | Management | Microsoft Excel | Data Integrity | Data Processing | Management Systems | • Assisted password resets for employees, ensuring seamless access to company systems and maintaining security • Enabled role-based access for employees, ensuring they had the necessary permissions to perform their assigned • Sustained data integrity throughout the HRIS cycle, meticulously handled data verification, and error • Developed and preserved reports and queries, promptly responding to data requests.
• Resolved employee attendance discrepancies, ensuring adherence to company policies and procedures Phone: Project: MIHI-HR 360 services, Client: Facebook • Project: MIHI-HR 360 services, Client: Facebook correction.
• Managed seamless employee onboarding, deactivations, and rehiring processes.
• Managed account activations and deactivations for employees returning from maternity leave, ensuring seamless transitions and compliance with company policies.
• Managed employee transfers to different locations and configured single and multi-level approvals based on client preferences.
• Ensured accuracy of holiday calendars by regularly updating them according to location.
• Consistently updated weekly uploads, encompassing profile changes, manager changes, department, and designation changes.

Senior Process

Associate • Cognizant May 2017 - Nov 2018 Work Experience:

• Validated ads and ensured compliance with Facebook policies, as assigned by the Facebook team.
• Deleted high risk violation pages (Alcohol, Tobacco, Illegal drugs, and others) in accordance with Facebook policies.
• Successfully closed assigned tickets within a timeframe of 10-12 seconds.
• Maintained high levels of production, accuracy, and Average Handling Time (AHT) in daily operations.
• Generated comprehensive MIS reports on production and accuracy for management review. EDUCATION

Engineering from Aurora college in 2015