Renu Kumari

Highly organized and detail-oriented Sales Coordination and Operations professional with hands-on experience in managing end-to-end order processing, SAP operations, MIS reporting, customer coordination, and sales support functions. Skilled in handling high-volume data, preparing analytical reports, coordinating with cross-functional teams, and ensuring smooth sales and dispatch operations. Strong command over SAP modules, Excel-based reporting, documentation control, and customer handling.

Known for accuracy, time management, and ability to work under pressure while maintaining high service standards.

Sales Coordinator cum MIS Reporting - DNV Global Pvt. Ltd. - Delhi, India

(2025-07 - 2026-02)

• Preparing Proforma Invoices (PI) and creating Sales Orders, credit Debit Note in SAP
• Handling complete order management cycle from order booking to dispatch
• Ensuring timely dispatches by coordinating with warehouse and logistics teams
• Monitoring and following up on pending sales orders to ensure smooth execution
• Working extensively on SAP software for order entry, billing, tracking, and reporting
• Creating and maintaining new customer master data in SAP
• Coordinating closely with Zone Business Head (ZBH) and sales team for order updates and target tracking
• Maintaining regular communication with customers regarding order status and documentation
• Preparing and verifying all required documentation for smooth dispatch and billing
• Generating and analyzing MIS reports related to sales, collections, outstanding payments, and ageing reports, Performance Review Report etc.
• Tracking customer payments and coordinating with accounts team for timely collections
• Maintaining accurate sales records and updating management with daily/weekly reports
• Supporting sales team in achieving monthly and quarterly sales targets
• Handling customer queries and resolving issues related to order processing and dispatch
• Payment Follow Up

Operation Executive - Indogulf Cropsciences Ltd. - Delhi, India

(2023-07 - 2025-06)

• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Responding to complaints from customers and give aftersales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Preparation of Sales, Ageing and stock Report as and when required
• Preparing MIS
• Coordinating with different levels of marketing management (GM, ZM, ASM, etc.) for an accurate report

Sales Coordinator cum Billing Executive - Campus Activewear Ltd. - Delhi, India

(2021-08 - 2023-06)

• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Responding to complaints from customers and give aftersales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Preparation of Sales, Ageing and stock Report as and when required
• Preparing MIS
• Coordinating with different levels of marketing management (GM, ZM, ASM, etc.) for an accurate report

B. COM - Commerce - Guru Govind Singh College of Commerce, DU (2019 - 2022)

Class XII - Delhi Public School Rohini, Delhi (2019)