Renu One

A motivated and detail-oriented professional with experience across healthcare administration, tele calling, marketing support, and data entry roles. Possessing strong communication skills, administrative efficiency, and hands-on experience with billing systems such as ECHS and CGHS. Adept at handling patient documentation, data analysis, client interaction, and portal-based uploads.

Seeking an opportunity to contribute positively to an organisation while continuously enhancing professional skills and knowledge.

Administrative Executive - Indus Valley Hospital

(2024-01-27)

• ECHS and CGHS file submission
• ECHS and CGHS query solving
• Data recording and maintaining
• Bill preparation
• CGHS registration
• Claim submission from OPD and IPD
• To update DGEHS and NDMC
• Preparing 6 monthly data and updating the Government governance
• AIR India OPD submission
• File dispatching

Administrative Executive - Kamla Hospital, Gurugram - Gurugram

• ECHS billing and uploading data into respective portals
• CGHS documentation and processing
• File dispatch and record management
• Data analysis and administrative support
• Discharge summary preparation and coordination
• Patient intimation and information handling
• TPA coordination

Marketing Support / Tele Caller - Kamla Hospital, Gurugram - Gurugram

• Tele calling for Credit Card and Car Insurance sales
• Customer engagement and lead conversion support
• Maintaining client information and follow-up records

Tele Caller cum Data Entry Operator - VR Enterprises

(2023-04-05 - 2024-10-25)

• Handled outbound and inbound tele calling activities
• Maintained accurate data entry and client records
• Assisted in marketing and customer follow-ups
• Ensured timely reporting and data management

Bachelor of Arts - BA - Delhi University (SOL) (2017)

12th Standard - CBSE Board, Delhi (2014)

10th Standard - CBSE Board, Delhi (2012)