Renu Sen

Education and operations professional with 4 years of experience at Samyak Computer Class, Kota, plus experience in customer handling, CRM, billing, booking, reception and quality operations. Experienced in branch management, parent meetings, admissions calling, student support, career guidance, batch and faculty coordination, feedback management and day-to-day administration.

Computer Training Professional / Branch Operations - Samyak Computer Class - Kota

• Manage day-to-day branch operations and coordinate centre activities.
• Conduct parent meetings and communicate student progress and concerns.
• Motivate students and guide them toward suitable career and learning opportunities.
• Handle admission calls, enquiries and follow-ups with prospective students.
• Manage batch schedules and coordinate faculty timings and availability.
• Support batch/faculty cost planning and daily operational requirements.
• Complete weekly feedback forms and work on student problems and concerns.

Branch Manager – Quality Department & Hostess Profile - Cars24

• Managed customer appointments, booking schedules and customer coordination.
• Handled customer leads and supported lead-generation activities.
• Created new inspection IDs through CRM software and maintained accurate records.

Receptionist / Customer Handling Executive - Skoda

• Managed front-desk reception and customer handling.
• Used CRM software, handled calling and customer follow-ups.
• Booked customer appointments and coordinated schedules.

EDP Department – Billing & Booking - Suwalka Motors

• Supported EDP billing and booking processes.
• Handled booking entries and computer-based operations.
• Supported fast-track running and daily operational coordination.

Sales & Marketing Executive - New Cloth Market

• Handled customer queries and product information.
• Supported sales activities and customer relationships.

HR Executive - Vivacious Tecno Pvt. Ltd.

• Supported recruitment and employee coordination.
• Maintained employee records and documentation.

B.A. - Arts - University of Kota (2021)

12th - Arts - RBSE, Ajmer (2018)

10th - RBSE, Ajmer (2016)