Renu Singh

To work in an organization that offers creative environment where i can utilize my skills and education to contribute, develop and grow along with the organization.

Property Manager at Stanza Living (UPES) (2019-03 – Present)

• Cultivated strong community engagement, maintaining regular interactions with students to foster a supportive and vibrant living environment, contributing to higher retention rates.
• Streamlined daily operations, ensuring the effective management of service tasks, which contributed to the smooth functioning of the property and enhanced resident satisfaction.
• Managed financial operations, overseeing monthly bill payments and maintaining crucial records, ensuring accuracy in financial tracking and adherence to budget constraints.

Store manager at Arogyadham (2018-03 – 2018-05)

• Developed and implemented a system for tracking and managing purchase orders
• Utilized data analytics to identify trends and opportunities for cost savings
• Resolved disputes with suppliers in a timely and cost-effective manner
• Developed and maintained relationships with key stakeholders to ensure timely delivery of goods and services
• Developed and implemented a system for tracking and managing inventory levels
• Developed and implemented policies and procedures to ensure compliance with industry standards

Housekeeping supervisor at Hotel pride amber vilas (2017-02 – Present)

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.

Supervisor at Hotel clarks Amer (2014-08 – 2016-07)

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Housekeeping associate at Hotel Redission blue (2012-09 – 2014-07)

• Cleans the rooms
• Change guestroom and bathroom linen.
• Make guest room beds.
• Replenish guest supplies.
• Answer guest requests promptly on the floor.
• Responsible for collecting guest laundry.
• Servicing of rooms in the evening (turndown service) and also provide second service.
• Handover lost and found articles if any found in the room
• Replenish maids cart with supplies for the next shift
• Arrange and stock the pantry with linen and supplies.

10TH – M.K.P inter collage (2002-05)

12TH – M.K.P inter collage (2004-05)

B.A in English – D.A.V collage (2007-09)

Diploma – Nehru academy of hotel management (2009-05)