Reshma Ravindran

Motivated and customer-focused professional with experience in customer service and a strong foundation in aviation and airport management. Skilled in communication, customer handling, teamwork, and service operations. Adaptable, quick learner, and eager to contribute to a growth-oriented organization in aviation, customer service, or related roles.

Ticketing executive - Speed and wings air services pvt Ltd.

• Assisting travellers with enquiries
• Maintaining sales target
• Dealing cash transaction
• Handling customer complaints effectively

Customer Service Executive - Reliance Retail Ltd

(2023-01 - 2024-12)

• Assisted customers with inquiries and service-related issues
• Maintained positive customer relationships
• Supported daily store operations and service processes
• Worked collaboratively with team members to achieve service goals

Diploma in Airport Management - Airport Management (2024-01 - 2025-12)

BBA - HR Management - Calicut University – Thunchathezhuthachan College, Kollengode (2020-01 - 2023-12)

Higher Secondary Education - MNKM HSS, Chittilamcherry (2018-01 - 2020-12)