Revathy M
Senior AR caller
Talent
BengaluruMember since May 24, 2026
Good verbal and written communication skillsDomain knowledge on various billing terminologies & processesUnderstanding of medical billing codes, insurance processes, and claim adjudicatDenial ManagementBilling resolutionPayment processingAttention to detail and accuracy in navigating complex billing and coding systemAdaptability to evolving industry regulations and technological advancements
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Good verbal and written communication skillsDomain knowledge on various billing terminologies & processesUnderstanding of medical billing codes, insurance processes, and claim adjudicatDenial ManagementBilling resolution
About
Developed skills in a fast-paced healthcare environment, including data analysis, problem resolution, and customer interaction. Seeking to transition into a new field, leveraging abilities in communication and financial management. Aiming to apply these skills to drive efficiency and support organizational goals.
Experience
Senior AR caller - AccessHealthcare
(2019-06 - 2021-08)
- Contributed to the development of more efficient AR Caller strategies, sharing best practices within the team.
- Collaborated with team members to identify trends and address recurring billing issues.
- Demonstrated exceptional attention to detail in reviewing EOBs and identifying errors affecting claim approvals
Senior AR caller - Access healthcare
(2022-11 - 2025-10)
- Enhanced revenue recovery by effectively negotiating with insurance companies for timely payments.
- Assisted in training new AR Callers, providing guidance on department protocols and procedures for effective claim followup.
Education
Master of arts - English literature - Queen Mary's college (2016 - 2018)
Skills
Senior AR caller
