Chargeback Specialist & Fraud Analyst
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I currently work as a Chargeback Specialist & Fraud Analyst at Boatsetter. My expertise lies in anti-money laundering (AML), fraud detection, and resolving payment disputes. My role involves monitoring and analyzing transaction data, managing chargeback requests, and collaborating with various banks, including Visa, Amex & Mastercard, as well as cross-functional teams to implement effective fraud detection strategies.
At Boatsetter, I contribute to safeguarding transactional integrity by conducting preliminary investigations and maintaining payment dispute databases. Partnering with internal teams and external entities, I help streamline processes and mitigate risks, aligning with organizational goals to create a secure and efficient payment ecosystem. My focus remains on fostering collaboration and leveraging data-driven insights to support the company’s commitment to trust and reliability.
Bachelor's degree in Electronics and Communications Engineering from R. C. Patel Institute of Technology, Shirpur (Jul 2011 - Jul 2014)
