Richa Kashyap

I am looking for a position where I can use my knowledge to serve the organization and develop continuously through learning.

Admin & Back Office at The Sai Nest Property Hub (2023-03 – 2025-11)

Managed administrative and back office operations for property business

• Managed client meetings, property inquiries, and appointment scheduling for the sales team
• Supervised front desk operations and maintained a professional reception area
• Handled data management, client records, and documentation using MS Office tools
• Created property presentations, social media posts, and promotional content using Canva and ChatGPT
• Coordinated with internal departments and clients for smooth communication and workflow
• Assisted management with hiring, employee records, and business reporting
• Produced short promotional videos and graphic materials to support marketing campaigns

Business Manager & HR at Tirupati Software Infotech Pvt Ltd (2022-07 – 2023-03)

Managed office operations and HR functions

• Managed daily office operations and coordinated between different departments
• Handled client communication, meetings, and scheduling of appointments
• Supervised front desk activities and ensured a professional reception area
• Managed employee records, attendance, and recruitment processes
• Assisted management in business planning, reporting, and team coordination
• Responded to emails, calls, and visitors efficiently and professionally

Receptionist at The Royal Pharmaceuticals (2022-03 – 2022-07)

Provided reception and administrative support

• Greeted and assisted visitors, clients, and staff in a professional and friendly manner
• Handled phone calls, emails, and appointment scheduling efficiently
• Maintained front desk records, visitor logs, and daily attendance sheets
• Managed courier dispatch and incoming mail
• Supported administrative staff with filing, data entry, and office coordination

Operations Consultant at Girnarcare Car dekho.com (2018-01 – 2020-12)

Handled outbound calls and customer service for automotive platform

• Receive outbound calls from participants
• Answer participant questions, as well as question participants to obtain full understanding of what information is being requested
• Document all calls with regards to participant inquires accurately using Call Tracking System
• Provide quality customer service on every call
• Communicate clearly and effectively with participants

Bachelor of Commerce in Commerce – Kanoria College (2012 – 2015)

Master of Commerce in Commerce – Rajasthan University (2015 – 2017)

Bachelor of Education in Education – Rajasthan University (2023)