ServiceNow Developer and Administrator - Inmorphis Services Private Limited - Noida, UP
(2023-02 - 2023-05)
- Work closely with ServiceNow functional team to build catalog items, Record producers and tasks using workflows.
- Provide day to day operational support, administration and maintenance of the ServiceNow platform and associated applications.
ServiceNow Developer and Administrator - HCL TECHNOLOGIES - Noida, UP
(2019-03 - 2023-02)
- Worked with stakeholders to cater requirements for building and maintaining new service catalog items, Record Producers and associated workflows.
- Strong working knowledge of ServiceNow modules such as Service Catalog, Incident/Change/Problem Management, User Administration.
- Provide day to day operational support, administration and maintenance of the ServiceNow platform and associated applications.
- Experience working with client side scripting (UI Policy, Client scripts, UI actions, Glide Ajax) and server side scripting (Business rules, script includes).
- Update set capturing and moving customization to different instances.
- Familiar with SLA Definitions, Email Notifications.
WordPress Administrator - HCL TECHNOLOGIES - Noida, UP
(2018-06 - 2019-02)
- Develop highly visible responsible WordPress webpages based on requirements and design.
- Provide Website maintenance and enhancements.
- Transfer WordPress websites from one host to another.
- Troubleshoot and resolve web application issues.
WordPress Administrator - SYNTEL LTD. - Pune, Maharashtra
(2013-06 - 2017-02)
- Leveraged strong understanding of WordPress core to manipulate admin and theme components.
- Worked effectively with cross-functional design teams to create software solutions that elevated clientside experience and significantly improved overall functionality and performance.
- Monitor uptime, hosting, and databases to ensure site is performing at maximum capacity.
- Ability to provide user friendly site administration, documentation, and guidance to content contributors.
