Rina Rajendra Waman

Administration, Executive Support & Hospitality Professional with over 13 years of experience in office administration, executive coordination, and facilities management, including extensive support to Chief Executive Officer (CEO) offices, along with front office operations, travel management, and vendor relations across corporate and hospitality sectors. Skilled in managing executive calendars, pan-India travel coordination, meeting scheduling, procurement support, invoice processing, workplace administration, and facility operations while ensuring seamless business support. Proven expertise in vendor management, stakeholder communication, customer service, relationship management, and conflict resolution with a strong focus on operational efficiency and service excellence.

Experienced in providing administrative support to leadership teams, handling confidential documentation, coordinating cross-functional activities, and ensuring timely execution of operational priorities. Recognized with the Best Women Employee Award (2025) for delivering consistent administrative support, maintaining workplace standards, and driving operational and service excellence. Strong multitasking, coordination, and interpersonal skills with expertise in employee support activities, compliance monitoring, guest relations, and cross-functional administrative operations.

Hospitality-focused professional known for delivering exceptional guest experiences, maintaining professional standards, and building strong relationships with internal and external stakeholders.

Executive Assistant cum Admin Executive to Chief Executive Officer - Premium Transmission Limited

(2023-10)

• Providing comprehensive executive support to the Chief Executive Officer through proactive calendar management, meeting scheduling, priority coordination, and structured follow-ups to ensure seamless business operations and decision closure.
• Working as a key liaison between the CEO and internal departments, clients, vendors, dealers, and external stakeholders to enable smooth communication, alignment, and execution of business priorities.
• Organizing leadership meetings, management reviews, conferences, dealer meets, sales meets, and corporate events, including agenda preparation, logistics management, venue coordination, travel arrangements, and post-meeting action tracking.
• Managing domestic and international travel arrangements for leadership and employees, including air, rail, hotel, cab bookings, itinerary planning, passport and visa assistance, and end-to-end travel coordination with cost optimization.
• Monitoring and tracking action items, pending assignments, and management directives to ensure timely closure and adherence to organizational priorities and commitments.
• Handling employee administrative lifecycle support including personal file management, plant induction, joining formalities, office access coordination, mobile connections, accommodation allocation, and company vehicle upkeep.
• Steering end-to-end office administration and facility management including housekeeping, pantry operations, cafeteria services, workplace maintenance, and hygiene standards to ensure an efficient work environment.
• Administering vendor coordination activities including procurement support, stationery management, AMC coordination, service monitoring, SLA compliance, and vendor relationship management.
• Processing invoices, supporting payment coordination, maintaining documentation control, and preparing MIS reports while ensuring compliance with organizational policies and audit requirements.
• Coordinating employee engagement initiatives, visitor management, and workplace support activities to enhance employee satisfaction and maintain professional office standards.
• Ensuring strict confidentiality of sensitive executive communications, leadership discussions, and strategic business information while supporting day-to-day administrative and operational effectiveness of the CEO office.
• Received the Best Women Employee Award (Apr'25) for displaying operational excellence, workplace coordination, and consistent administrative support.

Front Office Executive - Hotel Deccan Rendezvous, Pune - Pune

(2015-07 - 2021-03)

• Managed front office operations including guest check-ins/check-outs, reservations, and customer query resolution while ensuring superior service standards.
• Coordinated with internal departments to ensure seamless guest managing, timely service delivery, & smooth operational workflow.
• Maintained front office records, guest documentation, and reservation details with accuracy and professionalism.
• Handled guest concerns and service requests proficiently to enhance customer satisfaction and overall guest experience.
• Built strong guest relationships through professional communication, service orientation, and prompt issue resolution.
• Earned appreciation for maintaining high grooming standards, professionalism, and customer-centric service delivery.
• Displayed strong multitasking and coordination skills in high-footfall hospitality environments.

Front Office Executive - Hotel Ambience Excellency, Pune - Pune

(2014-10 - 2015-06)

• Managed front desk operations, guest reservations, and visitor coordination to ensure smooth day-to-day hospitality operations.
• Assisted guests with inquiries, room coordination, and service requests while maintaining a professional customer experience.
• Coordinated with housekeeping and operational teams to ensure timely guest support and service readiness.
• Maintained front office records and supported administrative coordination activities proficiently.
• Delivered consistent guest service excellence through effective communication and customer handling skills.
• Contributed toward maintaining smooth front office workflow and positive guest engagement standards.

Front Office Executive - Hotel Deccan Rendezvous, Pune - Pune

(2013-04 - 2014-09)

Assistant Front Office Manager - Hotel Le Royale, Hinjewadi, Pune - Hinjewadi, Pune

(2010-08 - 2011-08)

Front Office In-Charge - Sunkissed Resort, Goa - Goa

(2010-02 - 2010-07)

Front Office Manager - Hotel The Avalon, Durg - Durg

(2009-03 - 2009-10)

Guest Relation Executive - Hotel Emerald Park, Nashik - Nashik

(2008-04 - 2009-01)

Guest Service Associate - Ginger Hotel (A Tata Enterprise), Pune - Pune

(2007-09 - 2008-03)

Front Office Assistant - Hotel Coronet Elegance, Pune - Pune

(2007-01 - 2007-08)

Post Graduate Diploma in Hotel Management - Hotel Management - Metropolitan Institute of Hotel Management & Catering Technology, Pune (2006)

Bachelor of Arts - Arts - University of Pune (2005)