Front Office/Admin Executive at Acuris - ION Group of Companies (2019-05 – Present)
- Coordinated office events from planning to execution, achieving high employee participation and engagement.
- Negotiated hotel partnerships, securing cost-effective corporate rates for improved travel management.
- Maintained accurate staff records by regularly updating external, leavers, and birthday lists.
- Managed monthly attendance tracking and distributed reports to ensure transparency across teams.
- Sent monthly birthday emails to celebrate milestones and enhance employee morale.
- Compiled monthly leave summaries to support absence tracking and optimize team planning.
- Updated male and female email distribution lists to facilitate effective internal communication.
- Arranged access cards, ID cards, welcome kits, and supplies for seamless onboarding of new joiners.
- Managed monthly invoices, on time payments to the vendors and updated reports regularly.
Education Counselor at Russell Square International College (RSIC) (2014-07 – 2015-01)
- Executed high-impact presentations and seminars to drive admissions and generate leads through targeted outreach.
- Advised students on course selection while coordinating admission activities to enhance enrollment pipelines.
- Streamlined front desk operations by managing inquiries across multiple channels for walk-in visitors.
- Maintained accurate student records and produced reports for management to support decision-making.
Counselor at NIIT (2013-08 – 2014-07)
- Counselled students in goal identification and recommended customized course options to improve program alignment.
- Drove business growth through impactful seminars and workshops in colleges and corporate environments.
- Managed multi-channel student inquiries, including calls, emails, and walk-ins, to enhance conversion rates.
- Supported daily operations by efficiently coordinating administrative tasks and front desk activities.
Career Advisor at IIJ (Indian Institute Of Jewellery) (2011-11 – 2013-07)
- Guided students in goal identification and recommended customized courses for informed academic decisions.
- Generated inquiries to drive business growth through impactful seminars and workshops across colleges and corporates.
- Managed inquiries via telephone, email, and walk-ins with timely follow-ups to enhance engagement.
- Designed tailored course options based on individual needs while ensuring smooth administrative operations.
Senior Counsellor at IMS (Institute of Management Studies) (2011-02 – 2011-11)
- Advised students on course options that aligned with interests and career goals.
- Guided students through entrance exam registrations and enrollment procedures.
- Maintained accurate student records to support academic operations.
- Prepared detailed reports to enhance operational efficiency.
- Conducted proactive follow-ups to boost engagement and identify opportunities for increased enrollment.
Student Service Officer at ICFAI (Institute of Chartered Financial Analyst) (2007-05 – 2009-05)
- Addressed student inquiries and coordinated training classes to enhance learning experiences.
- Delivered comprehensive student services for training and non-training programs, strengthening academic partnerships with colleges and faculty.
- Established and maintained a structured student repository to facilitate follow-ups and support business development.
- Collaborated with Hyderabad-based university team to align branch initiatives and promote academic activities.
Reservation Executive at NANU Resort Pvt Ltd. (2003-12 – 2007-05)
- Managed reservations for Goa resorts and hotels to enhance guest holiday experiences.
- Optimized booking database to ensure smooth operational workflows.
- Promoted business offerings to attract new travel agents and clients.
Counsellor at Edit Computer Institute Pvt Ltd (2002-11 – 2003-11)
- Guided students in course selection to enhance enrollment growth and academic success.
- Prepared monthly enrollment reports, ensuring accuracy in student records management.
- Managed front-office operations, including data updates and efficient handling of inquiries.
- Introduced new course offerings to align with student interests and emerging trends.
