Rinto Jose

Dedicated and results-oriented IT professional with experience in Server and System Administration, Data Center Management, Alteryx Server Administration, and Cloud Technologies. Seeking to contribute my technical expertise and problem-solving skills to a dynamic organization while continuously enhancing my knowledge, skills, and professional growth. Adept at managing enterprise infrastructure, administering Alteryx Server environments, ensuring system reliability, and implementing secure and scalable IT solutions.

Alteryx Admin - Movate Technologies

(2024-04)

• Administered and optimized Alteryx workflows and Server environments to improve processing efficiency, stability, and platform performance.
• Installed, configured, upgraded, and maintained Alteryx Server components including Controller, Gallery, and Worker nodes.
• Performed user administration, role-based access control, licensing, and authentication setup (Active Directory, Windows Authentication, SAML).
• Scheduled, monitored, and troubleshot workflow executions, ensuring successful job completion and minimal downtime.
• Provided production support, resolving incidents within SLA and coordinating with cross-functional teams for escalations.
• Conducted root cause analysis (RCA) for production issues and implemented preventive measures to improve system reliability.
• Supported Alteryx Server migrations, upgrades, patching, and configuration changes in production and non-production environments.
• Managed MongoDB backups, recovery, maintenance, and performance tuning for Alteryx Server metadata databases.
• Monitored server health, resource utilization, and system performance to ensure high availability and proactive issue detection.
• Integrated Alteryx with databases, APIs, cloud platforms, and AWS S3 for automated data workflows.
• Ensured data security, governance, compliance, and vulnerability remediation within defined timelines.
• Collaborated with DevOps and application teams to support automation initiatives and workflow optimization.
• Supported monitoring and alerting enhancements for production applications.
• Assisted in infrastructure support across Linux and Windows environments for platform stability and maintenance.
• Worked on automation and scripting

IT Administrator - Ambassador Education - Dubai

(2021-04 - 2022-12)

• Configured and managed SonicWall firewalls, implementing security policies and access controls to strengthen network defenses.
• Performed firmware upgrades on network/security devices to maintain stability, performance, and compliance.
• Updated firewall rules based on evolving business and security requirements.
• Migrated servers from Windows Server 2012 to 2016, ensuring smooth transitions with minimal downtime.
• Managed Active Directory group policies, recommending and implementing security standards.
• Monitored network performance, generating real-time and historical reports for data-driven decisions.
• Administered GSuite, Office 365, Hyper-V, and VMware ESXi environments.
• Configured, tested, and maintained network equipment to support system upgrades and seamless operations.
• Resolved employee and guest complaints, ensuring satisfaction and retention.
• Designed and delivered orientation/training programs for employees and customers to boost productivity.
• Implemented hardware/software upgrades to improve efficiency and productivity.

IT Executive - Leams Education Dubai - UAE

(2019-04 - 2021-04)

• Installed, configured, and troubleshot operating systems including Windows Server 2016 and Office 365.
• Managed Active Directory (AD) and Group Policy, creating policies and permissions to enforce security and compliance.
• Administered VMware ESXi and firewall systems, ensuring secure and optimized infrastructure.
• Troubleshot application installations and VPN connectivity issues, ensuring seamless user access.
• Installed and configured ESXi host settings, created custom roles, and managed organizational objects in vCenter Server.
• Added data centers and hosts to vCenter Server for scalable virtualization management.
• Created templates and performed cloning to deploy new virtual machines efficiently.

System Engineer - Sutherland Global Services

(2017-02 - 2018-06)

• Managed Active Directory and Group Policy Administration, including user access, permissions, and policy configuration.
• Migrated data files from on-premises environments to AWS S3.
• Installed, configured, and troubleshot operating systems, including Windows Server 2016.
• Managed and supported Office 365 administration and user issues.
• Provided remote client support using LogMeIn and VMware.
• Troubleshot application installation issues and VPN connectivity problems.
• Created and managed Group Policies and assigned permissions in Active Directory.

B.Tech/B.E. - Computers - Calicut University (2014 - 2014)

12th - English - Kerala (2010 - 2010)