Rishi Joshi

People-oriented professional with experience in Technical Sales & Support and Healthcare Recruitment. Passionate about HR, Operations, and Recruitment, with strong communication, coordination, and relationship management skills. My attention to detail and ability to work effectively in a team have helped me to consistently deliver accurate and timely results.

Recruitment Executive at WE Solutions (2025-04 – Present)

• Managed full-cycle recruitment for UK Healthcare positions, including sourcing, screening, shortlisting, interview coordination, and onboarding support.
• Sourced candidates through job portals, LinkedIn, databases, referrals, and internal recruitment tools.
• Conducted initial telephonic screening interviews to assess candidate qualifications, experience, communication skills, and job fit.
• Reviewed resumes and shortlisted candidates based on client requirements, compliance standards, and job specifications.
• Coordinated and scheduled interviews between candidates and hiring managers while ensuring smooth communication throughout the hiring process.
• Conducted pre-interview briefing and mock interview calls to prepare candidates and improve interview readiness.
• Maintained consistent candidate engagement and provided timely follow-ups regarding interview feedback, documentation, and offer status.
• Assisted in offer management, salary discussions, offer letter acceptance, and onboarding coordination.
• Built and maintained a strong talent pipeline for current and future UK Healthcare hiring requirements.
• Utilized ATS/CRM systems and recruitment tools to manage candidate records, track hiring stages, and maintain recruitment data accurately.
• Utilized Salesforce CRM, ZOHO Recruit, MS Excel, MS Word, MS Outlook, Microsoft Teams, Call Switch Systems, and Google Sheets for recruitment operations and communication.

Technical Sales Support at PCB Power (2024-02 – 2024-09)

• Managed pre-sales and post-sales customer support through calls, emails, and chat platforms.
• Assisted clients with technical and service-related queries to ensure effective problem resolution.
• Coordinated with internal departments to address customer concerns and provide timely updates.
• Maintained strong customer relationships by delivering professional and prompt communication.
• Handled order-related processes, quotations, and customer follow-ups using ERP systems.
• Utilized CRM tools like Salesforce to track customer interactions, sales activities, and support requests.
• Worked with applications such as Salesforce CRM, ERP software, Zoho Books, and email platforms for daily operations.
• Provided product and service information to customers to support sales and enhance customer satisfaction.
• Monitored and resolved customer complaints while ensuring smooth post-sales support experience.
• Assisted the sales team with documentation, client coordination, and maintaining accurate customer records.

Bachelor in Engineering in B.E – Gujarat Technological University (2020-06 – 2024-07)

Higher Secondary Education in 12th Std. – Maharashtra State Board of Higher Secondary Education (2020-06)

Secondary Education in 10th Std. – Maharashtra State Board of Secondary Education (2018-06)