Rishi Sharma

I am a customer service professional with over +19 Years of experience in managing Field Services/Technical Support, Escalation Management, Binding customers to adopt AMC's, Service Revenue Generation, Contract and SLA Management, improving Service Processes by motivating, guiding & correcting service team. My clientele includes CORPORATES as well as retail customers in PSU's/Cement & plywood/food & beverages/oil & gas/ travel & hospitality industry.

I have gained a considerable experience in developing customer relationships and customer retention for different industries and products .

Looking forward to hearing from you and expecting a great career opportunity.

Total 20 Years in field services in which 10 years as Manager.

3 years Polytechnic Diploma In Electronics Engineering.