Rishi Vishwakarma

Detail-oriented Order Processing Executive with experience in handling end-to-end order management, coordination with logistics partners, and ensuring timely fulfillment. Skilled in maintaining accurate records, resolving customer queries, and ensuring smooth dispatch operations.

Order Processing - Design Info - Mumbai

(2023-11)

• Managing end-to-end order lifecycle from order receipt to final dispatch, ensuring 100% accuracy and timely processing.
• Coordinating with warehouse and logistics partners (like Bluedart) for timely dispatch and pickup.
• Tracking shipments and updating customers regarding order status.
• Handling invoice generation and documentation.
• Resolving order discrepancies, return, and replacement cases.
• Maintaining daily MIS reports using MS Excel (VLOOKUP, Pivot Table, basic formulas).
• Communicating with customers and internal teams for smooth order fulfillment.
• Ensuring adherence to company policies and delivery timelines.

Medical Representative - Mercury Laboratories Pvt Ltd - Lucknow

(2021-08 - 2023-03)

• Promoting products through regular doctor visits and effective detailing.
• Achieving monthly sales targets in assigned territory.
• Maintaining strong relationships with doctors, chemists, and distributors.
• Submitting daily reports and monitoring market competition.

Bachelor of Science - Dr Ram Manohar Lohia Avadh University (2015)

Intermediate - K.P. Hindu Inter College (2012)