Rishikesh Shaw Shaw

Senior QA Engineer with 9+ years of experience driving quality across telecom and enterprise applications. Proven track record of improving release stability, reducing defect leakage, and accelerating testing cycles through automation and strong test design. Expertise in functional, system, and integration testing with hands-on experience in TOSCA, API testing, and Agile delivery.

Known for identifying high-impact defects early and collaborating cross-functionally to deliver reliable, production-ready software.

Senior QA Engineer - Tech Mahindra - Pune, India

(2023-01)

Client: Verizon

• Led end-to-end testing (manual + automation) for web and backend systems, improving release quality and reducing post-production defects.
• Developed and maintained TOSCA automation suites for regression and integration testing, reducing manual testing effort by ~30%.
• Identified and reported critical defects early in the SDLC, contributing to faster resolution and improved sprint delivery timelines.
• Collaborated with developers, business analysts, and stakeholders in Agile ceremonies to ensure clear requirements and high test coverage.
• Coordinated UAT cycles with client stakeholders, ensuring smooth production deployments and minimal business disruption.

QA Analyst - Tech Mahindra - Pune, India

(2016-01 - 2022-12)

Client: AT&T

• Executed functional, system, and integration testing for CRM and order management systems supporting telecom operations.
• Designed and executed 1000+ test cases aligned with business requirements, improving test coverage and defect detection rates.
• Performed backend validation using SQL queries to ensure data integrity across integrated systems.
• Logged, tracked, and managed defects using JIRA, reducing turnaround time for bug resolution through effective prioritization.
• Partnered with cross-functional teams to validate system integrations and ensure seamless end-to-end workflows.

B.Tech - Computer Science and Engineering - Bengal College of Engineering and Technology (2015)