Riteka Lama

Enthusiastic and customer-focused professional with experience in passenger handling and airport operations. Passionate about delivering exceptional service, ensuring safety and comfort of passengers. Seeking a Cabin Crew position to grow and contribute positively to the organization.

Customer Service Junior Executive - Air India SATS Ltd. - Delhi

(2025-08)

• Handled Malaysia Airlines passenger services and queries.
• Assisted in check-in, boarding and other airport operations.
• Provided excellent customer service and resolved passenger concerns.
• Ensured smooth coordination with ground staff and teams.

10th - W.B Board (2022)

12th - W.B Board (2024)

Bachelor of Arts - Arts - University of North Bengal