Ritesh Kumar Sharma

Dedicated Computer Operator and junior Accountant with 3 years and above experience in different roles. Proficient in English & Hindi (spoken & written), Adept in MSOffice (Outlook, Word, Excel, PowerPoint, Accounting software like tally ERP9 and Tally prime), fast typing skills, Good analytical and reportingskills, data management, communication, and drafting. Proficient in using HRMS databasemanagement system, Olive system, MS Excel (all formulae including XLOOKUP, VLOOKUP, Pivot and Count etc.) Skilled in working under pressure and adapting new situations and challenges to best enhance the organizational brand.

Computer Operator - SRP PUBLIC SCHOOL - Gorkhapur, India

(2022-03 - 2024-01)

• System Monitoring and Maintenance: Monitor Computer Systems - Regularly check the performance of the school's computer systems and networks, ensuring that all hardware and software are functioning properly
• Routine System Maintenance: Perform scheduled maintenance tasks like updating software, applying patches, and ensuring antivirus programs are up to date
• Backup Management: Ensure that regular backups of essential data are made and verify that they are being stored correctly
• Troubleshooting: Diagnose and resolve hardware and software issues that arise in the school's computer systems
• User Assistance: Provide support to teachers, students, and staff for computer-related issues, such as login problems, software malfunctions, and printer connectivity
• Training and Support: Offer basic training to staff or students on using specific software applications or computer tools used in the classroom
• Help Desk Operations: Act as the first point of contact for IT-related issues and manage ticketing systems for support requests
• Installing and Configuring Software: Install and configure software applications, operating systems, and specialized tools (like educational software) on computers
• Hardware Setup: Set up and maintain hardware devices such as desktops, laptops, printers, projectors, and other computer peripherals
• Software Licensing: Ensure that all software used by the school is properly licensed and up to date
• System Logs: Maintain logs of system performance, incidents, and actions taken for troubleshooting or repairs
• Report Issues: Document and report recurring issues or systemic problems to the IT manager or technical team
• Provide Feedback: Offer suggestions to improve the efficiency or reliability of IT systems at the school

Machine Operator - SHIROKHI AUTOMOTIVE PVT.LTD - India

(2024-02 - 2025-06)

CNC Operation (milling, turning, programming G-code), Molding (injection, setup, process), Quality Control (calipers, inspection), Blueprint Reading, Maintenance, and Safety, alongside essential soft skills like Problem-Solving, Attention to Detail, and Teamwork, emphasizing precision tools and process optimization.

Accountant - GJ BOOK INDIA PVT.LTD - India

(2025-07)

10th - SANT PUSHPA INTER COLLAGE, DHADHA HATA KUSHINAGAR 274207 (2019-03 - 2020-04)

12th - SANT PUSHPA INTER COLLAGE, DHADHA HATA KUSHINAGAR 274207 (2017-07 - 2020-12)

ITI - Technical - KALAWATI DEVI PRAVITE ITI DUMARI MALAV (2024 - 2025)

ADCA - Advance Diploma in Computer Application