Ritik Raj

Data-driven Growth & Operations professional with 3 years of experience in business development, CRM management, and marketing automation. Proven track record of optimizing sales pipelines, improving lead conversion, and streamlining operations using tools like HubSpot, Apollo.io, and LinkedIn Sales Navigator. Experienced in working directly with founders and cross-functional teams to drive scalable growth strategies.

Growth Associate (Operations) at INSIDEA (2024-11 – Present)

• Automated email campaigns and follow-ups, increasing engagement and response rates
• Managed end-to-end CRM operations using HubSpot, improving lead tracking and pipeline visibility
• Streamlined internal workflows, reducing manual admin workload significantly
• Handled client communication across multiple platforms (Aircall, LinkedIn, email)
• Prepared proposals, quotes, and invoices with high accuracy and quick turnaround
• Built and maintained lead databases to support outbound and inbound campaigns
• Collaborated directly with the founder to align sales, marketing, and operations

Business Development Executive at Inzint (2024-03 – 2024-10)

• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Assisted in developing materials that effectively showcased products and services to attract new clientele.
• Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business.

Business Development Associate at Growtomation (2021-06 – 2023-03)

• Boosted revenue by cementing relationships with new clients and optimizing the servicing of existing customer accounts.
• Maintained extensive knowledge of company services to provide top-notch expertise to customers.
• Provided administrative support to senior staff, including creating proposals and organizing documentation.
• Maintained a complete database of all files, contacts, and project materials.

Graduation – The Global Open University (2021)

High School in Commerce – Army Public School (2018)