Ritik Raj

Results-driven Revenue Operations professional with 3+ years of experience managing end-to-end CRM systems, optimizing sales pipelines, and automating workflows to accelerate revenue growth. Expert in HubSpot CRM administration, pipeline visibility, and cross-functional collaboration with founders and GTM teams. Proven ability to turn operational data into actionable dashboards and drive measurable improvements in lead conversion and team efficiency.

Growth Associate — Revenue Operations - INSIDEA

(2024-11 - 2025-11)

• Administered and optimised HubSpot CRM including pipeline stages, custom properties, and lifecycle management for improved lead tracking and conversion visibility.
• Built automated email sequences and follow-up workflows, measurably increasing outbound engagement and response rates.
• Designed and maintained reporting dashboards to give leadership real-time visibility into sales pipeline health and key RevOps metrics.
• Streamlined internal operational workflows, significantly reducing manual admin workload across sales and marketing functions.
• Managed lead databases and prospecting operations using Apollo.io and LinkedIn Sales Navigator to support inbound and outbound campaigns.
• Partnered directly with the founder to align sales, marketing, and operations toward unified revenue targets.

Business Development Executive - Inzint

(2024-03 - 2024-10)

• Managed a portfolio of accounts, maintaining accurate CRM records and ensuring timely follow-up and issue resolution.
• Coordinated billing, service delivery, and client communication to maintain high satisfaction and reduce churn risk.
• Developed client-facing sales materials that effectively communicated product value propositions.

Business Development Associate - Growtomation

(2021-06 - 2023-03)

• Maintained comprehensive CRM and contact databases, ensuring data accuracy across all client and prospect records.
• Supported senior leadership with proposal creation, documentation, and administrative coordination.
• Cultivated client relationships that contributed to revenue growth through expanded accounts and referrals.

B.A. - Commerce - The Global Open University (2021)

Commerce - Army Public School (2018)