Ritik Shah

DevOps Engineer with hands-on experience in AWS, Terraform, and CI/CD automation. Skilled in designing scalable cloud infrastructure, automating deployments, and maintaining high-availability systems. AWS Certified Solutions Architect (SAA-C03, Score: 846) with a strong focus on reliability, performance, and cloud-native solutions.

DevOps Engineer at IQ Infinite Technologies (2025-03 – 2026-04)

• Led multiple client projects in production environments, ensuring high availability, scalability, and reliable deployments.
• Engineered and delivered cloud-based contact center solutions using Amazon Connect, including IVR flows, intelligent routing, and backend integrations.
• Architected and provisioned scalable AWS infrastructure using Terraform (IaC) across Dev, QA, Staging, and Production environments.
• Developed and optimized CI/CD pipelines using GitHub Actions, enabling automated build, test, and deployment workflows.
• Streamlined operational workflows using Shell scripting, reducing manual effort and improving deployment efficiency.
• Established monitoring, logging, and alerting using CloudWatch to enhance system performance, uptime, and observability.
• Hardened cloud security posture using AWS WAF, IAM policies, and CloudTrail for auditing and compliance.
• Implemented and maintained backup and disaster recovery strategies aligned with RTO/RPO objectives.
• Collaborated cross-functionally to troubleshoot AWS infrastructure issues and improve system performance.

DevOps Engineer at RK Innovate (2024-01 – 2025-02)

• Managed AWS cloud infrastructure (EC2, S3, VPC, IAM) supporting development and staging environments.
• Developed and maintained CI/CD pipelines to improve deployment consistency and reduce manual intervention.
• Implemented Infrastructure as Code (IaC) using Terraform modules for scalable and repeatable provisioning.
• Configured monitoring and logging systems using CloudWatch to track system health and performance metrics.
• Enforced security best practices using IAM roles, security groups, and network ACLs.
• Optimized operational workflows using Shell scripting, improving efficiency and reducing manual workload.
• Supported troubleshooting of deployment failures, infrastructure issues, and application-level errors.
• Partnered with developers to streamline deployment workflows and improve environment stability.
• Utilized Git-based version control and branching strategies to support CI/CD processes.

DevOps Trainee at Q-Spider (2023-06 – 2023-12)

• Built foundational experience with AWS services (EC2, S3, IAM) and Linux environments.
• Assisted in implementing CI/CD pipelines and deployment workflows to improve release consistency.
• Supported Terraform-based infrastructure provisioning and configuration tasks.
• Performed system monitoring, log analysis, and basic troubleshooting under guidance.
• Contributed to automation scripts for deployment and environment setup.

AWS Intern at Pythons Crop Science (2022-12 – 2023-01)

• Worked with AWS services (EC2, S3, RDS) for cloud infrastructure setup and management.
• Assisted in deploying applications on EC2 and managing storage using S3.
• Supported database provisioning and connectivity using Amazon RDS.
• Monitored and troubleshot cloud resources to maintain system availability.

Bachelor of Engineering in Computer Engineering – CVM University (2020 – 2024)