Ritika Verma

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Acquired and maintained knowledge of emerging technologies, including customer virtual interactions.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals. Experienced HR counsellor with improved engagement and retention endeavors. Reduced attrition, improved retention & increased joining ratios and more.

Probed the real reasons why employees quit with the help of exit interviews.

HR COUNSELOR at AceNgage Infoservices Private Limited (2022-06 – Present)

• Resolved problems, improved operations, and provided exceptional service.
• Identified issues, analyzed information, and provided solutions to problems.
• Improved employee engagement and retention endeavors.
• Coordinated resources to support clients and help each achieve targets. Encouraged the development of relevant skills to help overcome specific concerns.
• Listened to personal stories, asked probing questions, and offered knowledgeable advice for different situations.

ASSISTANT MANAGER at AXIS BANK LIMITED (2021-12 – 2022-04)

• Prepared bank application forms and managed all documents for new accounts openings with outstanding attention to detail and confidentiality
• Worked on different tools like CRM & Finacle.

B.COM HONS. – ST. BEDES COLLEGE, SHIMLA (2014 – 2017)

MBA in FINANCE & HR – H.P UNIVERSITY (2017 – 2019)