Process Lead – Workforce Administration & Talent Acquisition at Capgemini Technology Services India Ltd. (2021-11 – Present)
Process Leadership & Subject Matter Expertise (SME), Workforce Administration (WFA), Administration to Work (A2W), Talent Acquisition (TA), Project Transformation & Transition, and Change Management & Training.
- Lead end-to-end HR operations within A2W/WFA domains, ensuring seamless employee lifecycle management.
- Act as an SME to resolve complex HR queries, ensuring compliance with policies and service level agreements (SLAs).
- Drive process optimization, automation, and standardization to enhance efficiency and accuracy.
- Manage employee data, job changes, payroll inputs, benefits administration, and HR system updates.
- Ensure timely and accurate processing of workforce requests, including on-boarding, offboarding, promotions, and transfers.
- Support HR policy implementation, compliance adherence, and regulatory reporting.
- Facilitate smooth transitions for employees joining, leaving, or moving within the organization.
- Ensure operational alignment between business and HR functions to enhance workforce planning and engagement.
- Collaborate with HR teams to maintain high-quality employee experience through efficient service delivery.
- Manage the operational and administrative backbone of hiring and on boarding process.
- Schedule high volumes of interviews across multiple time zones, managing calendars, and sending detailed invites to candidates and hiring managers.
- Generate, route, and send offer letters, contracts, and compensation details in compliance with company salary bands.
- Initiate background checks, verify documents, and collect on boarding paperwork before a candidate's start date.
- Update and maintain candidate statuses in the ATS (e.g., PeopleLink, Taleo) to ensure accurate reporting and pipeline visibility.
- Identify pain points in existing HR processes and recommend strategic improvements.
- Implement new tools, workflows, and automation to enhance employee experience and operational effectiveness.
- Lead HR transition projects for mergers, acquisitions, or organizational restructuring.
- Develop transition roadmaps, stakeholder engagement plans, and risk mitigation strategies.
- Ensure seamless migration of HR processes, data, and systems with minimal disruption.
- Conduct training sessions for HR teams on new systems, policies, and workflows.
- Drive change adoption among employees through effective communication and stakeholder alignment.
- Continuously assess transition impact and refine strategies for sustained success.
HR Assistant Manager - Recruitment at Nelito Systems Ltd. (2019-01 – 2021-10)
Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Sourcing, Interviewing, Client Handling, Salary Negotiation, Executive Hiring, and Contract Recruitment, Possess excellent communications and interpersonal skills.
- End-to-end recruitment: Sourcing, Staffing, scoping, and on-boarding candidates.
- Screening: short listing candidates sourced through the portal (Naukri, Monster, Times jobs, and LinkedIn) and validate them on their experience and interest in the role.
- Lateral Hiring: Identifying the right candidates with the required Skill set and experience and ensuring that it matches the requirement as per the job description.
- C2H Hiring: Contract-to-hire is a specific means to a specific end. Contract-to-hire agreements outline a set length of time a contractor will work for the employer.
- Staffing: Preparing the Requisition gathering template and sending it to be corresponding sourcing led to initiating the sourcing. Short listing the profiles sourced and send them to the respective hiring managers.
- Hiring inputs: Meeting hiring managers to understand niche skill profiles.
- HR Round: Conducting HR rounds for the selected candidates and negotiating salaries on company standards. Promptly inform the rejected candidates about the reason for the rejections.
- MIS: Preparing reports on the no of closures, and internal movements, and offering decline numbers to ensure the flow of work reaches the aspire rates. Sending weekly, Monthly, and quarterly headcount and hiring reports.
- Background Verification: Background Verification was carried out for the employees as per the policy, education, and experience.
HR – Recruitment & Coordination at Success Partner Consultants Pvt. Ltd. (2017-07 – 2019-01)
Expertise in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Sourcing, Interviewing, Client Handling, Salary Negotiation, Executive Hiring, and Contract Recruitment, Possess excellent communications and interpersonal skills.
- End-to-end recruitment: Sourcing, Staffing, scoping, and on-boarding candidates.
- Screening: short listing candidates sourced through the portal (Naukri, Monster, Times jobs, and LinkedIn) and validate them on their experience and interest in the role.
- Lateral Hiring: Identifying the right candidates with the required Skill set and experience and ensuring that it matches the requirement as per the job description.
- Staffing: Preparing the Requisition gathering template and sending it to be corresponding sourcing led to initiating the sourcing. Short listing the profiles sourced and sends them to the respective hiring managers.
- Hiring inputs: Meeting hiring managers to understand niche skill profiles.
- HR Round: Conducting HR rounds for the selected candidates and negotiating salaries on company standards. Promptly inform the rejected candidates about the reason for the rejections.
- MIS: Preparing reports on the no of closures, and internal movements, and offering decline numbers to ensure the flow of work reaches the aspire rates. Sending weekly, Monthly, and quarterly headcount and hiring reports.
- Background Verification: Background Verification was carried out for the employees as per the policy, education, and experience.
Deputy Team Leader (DTL) & Client Account Manager (CAM) at Verifacts Services Pvt. Ltd. (2014-01 – 2017-06)
Joined the organization as an analyst in January 2014 and was promoted to deputy team leader in January 2016. Working as a deputy team leader handling a team and monitoring them, as well as a CAM (Client Account Manager).
- Coordinate with the client's SPOC (Single Point of Contact) persons and update the case on a case basis.
- Visit the client's place monthly and share the MOM (Minutes of the Meetings) with the management.
