Riya Moulik

Professional and customer-focused office executive with 5 years of experience in handling reception operations, guest coordination, and administrative support. Skilled in managing calls, scheduling appointments, maintaining records, and providing excellent customer service. Known for strong communication skills, a presentable personality, and the ability to handle multiple tasks efficiently while ensuring a smooth front office operation.

Office Executive - Venus Diagnostic Laboratory

(2020-07)

• Managing data entry and database by updating 2,500+ customers' information, using Excel.
• Updating existing databases with new entries on a regular basis.
• Collaborating closely with colleagues within the organization to ensure timely completion of projects.
• Analyzing data to identify errors and trends and recommended process improvements.
• Verifying accuracy of data entered by comparing it with source documents.
• Maintaining organized filing systems for easy retrieval of documents.
• Handle basic inquiries and resolve customer concerns efficiently

Master of Arts - Education - RBU (2024)

Bachelor of Arts - Education - Calcutta University

WBCHSE - 12th board - Sahapur Harendranath Vidyapith (2018)

WBCHSE - 10th board - Sahapur Sabitri Balika Vidyalay (2016)