Riya Prabhakaran

I'm a highly organized and quick-learning professional with a strong interest in customer service. I am motivated to take on responsible and challenging roles in progressive organizations where I can contribute to operational excellence, customer satisfaction, and organizational growth.

Front Office Team Member / Guest Relations Associate - Taj Wayanad Resort & Spa - Wayanad, Kerala

(2025-02 - 2025-11)

• Provided personalized guest assistance ensuring a warm, professional, and memorable stay experience.
• Managed guest queries, special requests, and coordinated with housekeeping and operations teams.

Front Office Assistant - Silent Shores Resort & Spa - Hootagalli, Mysuru

(2022-07 - 2024-02)

• Supervised front office operations ensuring smooth guest flow, check-in and check-out processes.
• Managed reservations, room availability, and coordinated event requirements.

Fashion Consultant - ENTAGON LIFESTYLE, Louis Philippe - Ooty Main Road, Gudalur

(2019-04 - 2022-06)

• Assisting customers in selecting apparel and accessories by providing personalized fashion advice and styling recommendations.
• Maintaining visual merchandising standards and ensuring attractive product displays in accordance with Louis Philippe brand guidelines.

Diploma - Aviation, Hospitality & Travel Management - Frank finn institute of air hostess training (2017 - 2018)

Pre-University - St Joseph PU College, Mysuru (2015 - 2017)

Class 10 - Notre Dame School, Mysuru (2014 - 2015)