Riya Rawat

Seeking an entry-level position where I can apply my strong work ethic, enthusiasm, and willingness to learn to contribute effectively to the team. I am eager to use my academic background and communicational skills to support team goals, adapt quickly, and deliver my best in a professional environment. I am truly looking forward to an opportunity where I can give my all and grow with the company from day one.

CUSTOMER CARE EXECUTIVE - WOODROCK

• Collaborated with team members to enhance service delivery and responsiveness.
• Educated customers about product features and benefits effectively.
• Provided feedback to improve products based on customer suggestions.
• Answered customer inquiries and provided accurate information regarding products and services.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Resolved customer complaints promptly and efficiently.

ASSISTANT COACH - BHAICHUNG BHUTIA FOOTBALL ACADEMY

• Assisted head coach in planning and conducting football training sessions
• Guided players in improving fitness, teamwork, and game strategies
• Former football player with strong understanding of rules and techniques skills.

BA - Psychology - INDIRA GANDHI OPEN NATIONAL UNIVERSITY

Secondary School - HIM JYOTI SCHOOL (2023)