State Head Government & Corporate Liaison - SILVER OAK UNIVERSITY - Kolkata, Odisha, Ranchi, India
(2025-08)
- Policy Development: Collaborate with government officials and CSR teams to develop policies and initiatives that promote social welfare, and sustainable development.
- Stakeholder Engagement: Facilitate dialogue and partnerships between government, corporations, and civil society organisations to drive social impact.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Program Implementation: Oversee the implementation of CSR projects and programmes in alignment with government priorities and social needs.
- Resource Mobilisation: Identify and mobilise resources (financial, human, technological) to support CSR initiatives and government programmes.
- Impact Assessment: Monitor and evaluate the impact of CSR initiatives, government programmes, and provide insights for improvement.
State Head Project & Placement - Mahendra Nath Ghosh Educational & Welfare Trust - Kolkata and Orisha, INDIA
(2022-06 - 2025-08)
Present working MNG Academy as a Operation department (Project & Placement Manager), Here I am looking the project NSDC paid course, PBSSD, OSDA,RPL, CSR (Citi Bank, Tata Straiv, Power Grid, HSBC, Jindal, Indorama, Vedanta) project. I was posting to Kolkata & Orisha. In this organization provides Skill Training and Placement.
- Capacity Building*: Provide training and capacity-building programmes for government officials and CSR teams to enhance collaboration and effectiveness.
- Communication: Develop and implement communication strategies to promote CSR initiatives, government programmes, ensuring transparency and stakeholder engagement.
- Partnership Development: Foster partnerships between government, corporations, and NGOs to drive social impact and sustainable development.
- Compliance and Governance: Ensure CSR initiatives and government programmes comply with relevant regulations and governance standards.
- Reporting and Documentation: Prepare reports and documents on CSR initiatives and government programmes, highlighting achievements, and areas for improvement.
- Organised files to support efficiency and traceability.
- Supervised work of contracted employees to deliver work on schedule.
- Created plans and communicated deadlines to complete projects on time.
- Collaborated with team members to achieve target results.
- Implemented more efficient processes and reduced wasted resources.
- Delivered presentations and briefings to senior teams and incorporated changes into project workflows.
- Built collaborative working relationships with project teams.
- Drafted policy documents in collaboration with stakeholders and managed vendor contracts by assigning tasks and communicating deliverables.
- Developed and monitored implementation strategies by creating project schedules and work plans.
Training & Placement Manager - Keertika Academy Pvt. Ltd - Kolkata and Rajasthan, INDIA
(2019-05 - 2022-05)
Working with Keertika Academy Pvt Ltd as a Placement department Operation (Training & Placement Manager), Here I am looking the project DDU- GKY, PMKVY, NULM, PBSSD, MANAS, RPL, MOMA project. I was posting to Kolkata and Rajasthan. In this organization provides Skill Training and Placement.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Actively listened to customers to fully understand requests and address concerns.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Trained and mentored employees to maximise team performance.
- Met schedule using excellent planning and coordination skills.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed excellent working knowledge of industry trends and improvements in processes.
Sr. Training & Placement Coordinator - JIS Group - Assam, INDIA
(2018-03 - 2019-05)
Working with JIS Group As a Placement department Operation (Sr Training & Placement Coordinator), Here I am looking the project DDU-GKY, Pmkvy, Nulm project. I was posting to Assam. In this organization provides Skill Training and Placement.
- Advised individuals on employment opportunities, career choices and further education or training needed for job roles.
- Kept abreast of changes to employment law and related policies.
- Profiled people through evidence-based interview techniques and tests.
- Provided coverage for team roles as requested and during peer absences.
- Maintained appropriate data confidentiality relating to organisation and personnel, complying with information regulations.
- Administered employee life cycle strategy, promptly completing tasks for each process.
- Handled human resources matters with discretion and immediately escalated high level issues to upper management for remediation.
- Researched trends in employment, education and training to apply up-to-date knowledge.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Visited placements and gathered observations to support monitoring and record keeping.
- Hosted workshops to build student knowledge and performance during recruitment and placement processes.
- Created virtual and remote work experience opportunities to boost engagement with wider employer base.
- Developed partnerships with employers to source new placement opportunities for students.
- Conducted Health and Safety assessments with detailed documentation and risk mitigation strategies.
Training & Placement Coordinator - Orion Edutech Pvt. Ltd - Chhattisgarh & Nagpur, INDIA
(2014-02 - 2018-03)
Working with Orion Edutech Pvt.Ltd As a Placement department Operation (Training & Placement Coordinator), Here I am looking the project DDU- GKY, Pmkvy, Nulm project. I was posting to Chhatrisgarh and Maharashtra. In this organization provides Skill Training and Placement.
- Contributed to pre-release and release planning.
- Carried out client tests, assessing skills, strengths and deficits to develop tailored plans.
- Answered mailed, emailed, telephoned and in-person requests for service and information.
- Monitored staff performance and developed improvement plans.
- Coordinated project timelines, delegating tasks to team members to meet deadlines efficiently.
- Provided for smooth day-to-day flow of communications to build trust within unit.
- Trained new staff on internal procedures and software, enhancing team capability and efficiency.
- Managed deadlines and progress across team to facilite project delivery within stipulated timelines.
- Provided occupational training and vocational guidance to support growth.
- Profiled people through evidence-based interview techniques and tests.
- Interviewed employees, supervisors and managers to generate detailed job descriptions.
- Demonstrated outstanding listening and communication skills to obtain information.
- Maintained appropriate data confidentiality relating to organisation and personnel, complying with information regulations.
- Provided coverage for team roles as requested and during peer absences.
- Recommended on personnel functions affecting employee-management relations.
- Researched trends in employment, education and training to apply up-to-date knowledge.
- Compiled information and produced graphs to assist with financial reporting and budgetary management.
- Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
- Oversaw workers' compensation claims, investigating and compensating genuine cases to improve trust among contractors in future collaborations.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Made recommendations on expenditure to complete project within set budget.
- Conducted comprehensive market research, providing valuable insights for strategic planning sessions.
