Riyaz Shaik

AWS Cloud Engineer with 3.6 years of hands-on experience in designing, deploying, and managing cloud infrastructure, with a strong focus on Pega-based applications. Skilled in working with core AWS services such as EC2, S3, IAM, VPC, and Load Balancers to build scalable and secure environments. Experienced in monitoring, troubleshooting, and optimizing application performance in cloud environments.

Proficient in Linux administration, deployment automation, and handling production support activities. Adept at ensuring high availability, fault tolerance, and system reliability for enterprise applications.

AWS Cloud Engineer - Project: Virgin Media Ireland - Infosys - Hyderabad

(2023-06 - 2025-04)

• Provision new EC2 servers and troubleshoot unreachable servers and connectivity issues.
• Conduct the Daily health checks, Services restart, and other operational activities to maintain system stability.
• Monitoring application and infrastructure health using AWS CloudWatch, ensuring high availability.
• Recover lost PEM keys for EC2 servers and schedule auto start/stop using Lambda functions.
• Add additional mounts and unmount if required, and increase disk space for existing volumes.
• Set up AMI backup policies and manage server security groups.
• Restore servers with AMI backups while keeping the same configurations and recommend best EC2 types to customers based on previous server usage for performance and cost optimization.
• Create new VPC and subnets, both public and private, and enable flow logs to track traffic.
• Work with NAT, IGW, subnets, and route tables, and establish site-to-site connections with on-prem AWS networks.
• Set up VPC peering
• Handle load balancer and related issues, and address website issues.
• Work with target groups and listeners, and associate SSL certificates via ACM.
• Redirect HTTP to HTTPS and implement path-based routing.
• Enable monitoring using Cloud Watch and performance insights, and enable all kinds of logs and push to Cloud Watch log group.
• Enable RDS snapshots using AWS Backup service and take manual snapshots.
• Create new S3 buckets and enable static website hosting using Cloud Front distribution for low latency.
• Copy or replicate buckets across accounts.
• Work with custom configurations.
• Create and map with EC2 servers and enable backup policies.
• Create new site-to-site connections and provide configuration files to customers, and check the status of site-to-site and ensure all routes are added in all areas.
• Create hosted zones and subdomains, and create A, CNAME records.
• Troubleshoot Lambda not successful cases and modify existing configurations
• Install Cloud Watch agent on EC2 servers for detailed monitoring, and enable Cloud Watch logs for ELB, Lambda, and VPC.
• Supported shared file systems using NFS for application data access across multiple Linux servers.
• Participated in monthly security including prechecks, patch deployment, post-validation, and rollback support.
• Sheduling jobs using Crontab.
• Supported Auto Scaling Groups by monitoring scale-in/scale-out events, validating instance health, and ensuring application availability during traffic spikes.
• Troubleshooting and Configuration of SSH, FTP, SFTP, NFS and APACHE, Nginx, Web-Servers.
• Created and maintained AMI backups for recovery, instance replacement, and Auto Scaling requirements.
• Performed incident troubleshooting and initial root cause analysis (RCA), documented findings, and collaborated with teams to prevent recurrence.

AWS Cloud Engineer - Project: Western Union - Infosys - Hyderabad

(2022-05 - 2023-05)

• Managed storage using LVM, disk partitioning for high availability and performance optimization.
• Service failure with dependency analysis.
• Filesystem permissions (chmod/chown).
• Ensure system availability, reliability, and performance through continuous monitoring and proactive maintenance.
• Troubleshoot complex issues across various Linux platforms and environments.
• Handle escalated technical issues from L1 support teams.
• Provided clear and concise updates on issue status, progress, and resolution to stakeholders and customers.
• Respond to customer communications professionally and within defined timelines.

AWS Cloud Engineer - Infosys - Hyderabad

(2022-02 - 2025-04)

Bachelor Of Computer Science - Computer Science - Krishna University (2019)