Riyazatunnisa

Professional with 4+ years of experience in SAP HCM support and testing. Seeking opportunities to learn new skills, expand my domain knowledge, and contribute effectively to business operations while continuing my professional growth.

SAP HCM Functional Consultant - Tata Consultancy Services

(2022-04)

• Supported SAP HCM PA, OM, and ESS/MSS modules for day-to-day business operations.
• Managed employee master data and organizational structure maintenance activities.
• Handled incidents and service requests using ServiceNow.
• Provided end-user support and coordinated issue resolution activities.
• Participated in User Acceptance Testing (UAT) and regression testing activities.
• Logged and tracked defects using HP ALM.
• Collaborated with business users and technical teams to resolve SAP HCM issues.
• Prepared test cases, user guides, and functional documentation.
• Assisted in post-go-live support and system stabilization activities.

MBA - HR & Marketing - Gudlavalleru Engineering College

B.Sc. - MSCS - Vidyalaya Degree College