Rizwan Modi

Dynamic L&D and Organization Development Leader with 18 years of experience across BFSI, Insurance, and Financial Services. Proven track record of aligning enterprise-wide learning strategy with core business objectives, driving leadership development, performance culture, and organizational effectiveness. Expertise in building competency frameworks, career architecture, change management, and digital learning ecosystems (LMS & Analytics).

Skilled in partnering with CXOs and senior business heads to elevate workforce capability across multi-channel and geographically dispersed operations.

Chief Manager – Learning & Capability Development at Nippon Life Insurance (2025-09 – Present)

• Enterprise L&D Strategy: Formulate and execute enterprise-wide learning frameworks aligned with company growth targets and business-linked capabilities.
• Leadership & Managerial Programs: Design and deliver specialized leadership and managerial effectiveness journeys for Branch Heads and senior leadership across the Agency channel nationwide.
• LMS & Digital Learning Ecosystem: Oversee digital content integration and e-learning initiatives via LMS, tracking learner engagement, certifications, and compliance.
• L&D Analytics & ROI: Establish metrics to evaluate training ROI, post-training performance improvement, and feedback across pan-India networks.
• Vendor & Budget Governance: Oversee external learning partners, training vendors, and annual training budgets to optimize resource allocation.

Zonal Training Manager – West Region at Pramerica Life Insurance Company (2024-03 – 2025-09)

• OD & Capability Interventions: Partnered with Zonal and Corporate HR/Business leaders to perform comprehensive gap analyses, aligning talent capability with regional business growth.
• Multi-Channel Team Leadership: Mentored and led a high-performing team of 10 Zonal Trainers across multi-channel structures (Banca, Agency, Defense, Broca).
• Culture & Change Management: Facilitated operational and cultural alignment during regional expansion across 6 major states.
• Key Achievements: Improved West Region ranking from 4th to 3rd within one financial year.
• Delivered 135% YoY growth in SM/PM Goal Sheet achievement and 110% YoY growth in activation metrics.

Training Manager – Banca & Functional Capability at Tata AIA Life Insurance (2018-10 – 2024-03)

• Competency Mapping & Coaching: Developed competency-based developmental journeys and conducted classroom/OJT interventions for Relationship Managers and sales leaders.
• Institutional Partnering: Collaborated with strategic banking partners (e.g., HDFC Bank) to drive product adoption, selling skills, and continuous capability enhancement.
• Award: Recognized as Best Trainer – West Region for high training effectiveness and business impact.

Training Manager at Robinhood Insurance Brokers Pvt. Ltd. (2017-05 – 2018-09)

• Spearheaded regional learning design and delivery across South India locations (Bangalore, Hyderabad, Chennai).
• Created specialized content for multi-product lines, field coaching modules, and leadership soft-skills frameworks.

Training & Capability Lead at Reliance Communications (2014-10 – 2017-04)

• Organizational Effectiveness: Led capability building and employee culture interventions across major clusters in Gujarat.
• Trainer Leadership: Managed and mentored a team of 8 trainers, driving blended online, digital, and classroom certification programs.

Branch Training Manager at Tata AIA Life Insurance Co. Ltd. (2012 – 2014)

Branch Training Manager at Kotak Life Insurance Co. Ltd. (2009 – 2010)

Sales Training Manager at Reliance Life Insurance Co. Ltd. (2008 – 2009)

Unit Manager at ICICI Prudential Life Insurance Co. Ltd. (2006 – 2008)

MBA in Marketing & Human Resources – Sikkim Manipal University (2007)

Bachelor of Commerce – South Gujarat University (2003)