Robert Philip

Results-driven BI & Reporting professional with 14+ years of experience delivering data-driven insights across Finance, Sales, and Operations domains. Skilled in handling large datasets, preparing MIS reports, and supporting business decisions through accurate insights, with strong expertise in Excel, dashboards, and process automation. Cross-functional stakeholder reporting, end-to-end ownership of reporting lifecycles. automating manual workflows,

Senior Executive - Reporting - Zensar Technologies Limited

(2011-03 - 2025-11)

• Handling data set in MS Excel, preparing various types of report using advance excel.
• Owned end-to-end reporting lifecycle for Cisco's LCA platform from requirements gathering to stakeholder delivery with 100% accuracy.
• Prepared daily, weekly, and monthly MIS reports for senior management
• Designed and maintained advanced Excel reports to track weekly, monthly and quarterly trends. Handled Ad-hoc reporting requests.
• Extracted, transformed, and validated data from EDWTD and SAS systems to enable accurate, timely reporting and insights.
• Performed data analysis, troubleshooting, and validation to resolve reporting discrepancies and improve overall data quality and business insights.
• Coordination across cross-functional teams, ensuring timely project delivery aligned with client SLAs.
• Generated database scripts for production database updates (MySQL), maintaining data accuracy and auditability.
• Prepared Functional Specification Documents and user stories to bridge business and technical teams across global engagements.
• Proactively communicating with departments for any system outage
• Conducted user management, partner profile bulk updates, and policy compliance cleanup across LCA and related platforms.
• I automated manual tasks that resulted in up to 50% savings in process execution time.

Specialist - Vendor Management & MIS Reporting - AXA Business

(2007-03 - 2011-03)

• Developed dashboards to track project progress, costs, and revenue.
• Coordinated with multiple departments (Sales and finance, Operations).
• Managed end-to-end vendor lifecycle including vendor checks, controls, and query resolution for one of the world's largest insurance companies (92% customer satisfaction)
• Prepared MIS reports extracting data from ERP and MS Access systems, supporting business decisions and audit requirements
• Automated the dealer account statement process, reducing manual effort by 50% while improving data accuracy
• Reconciled accounts in ERP and coordinated across departments to streamline existing processes and reduce turnaround time

Process Controller - SKP e-Solutions Pvt. Ltd

(2005-06 - 2007-03)

• Provided insights to improve operational efficiency and decision-making
• Improved data accuracy by implementing validation process.
• Managed dealer coordination, credit note processing, and monthly incentive calculations for multiple J&J product divisions
• Compiled monthly, quarterly, and annual sales targets; reported retailing numbers and inventory status to regional managers and Program Managers
• Extracted and processed data from JD Edwards ERP to generate metrics reports for business performance review

Production Supervisor - DPSL (India) Pvt. Ltd.

(1999-04 - 2002-08)

• Supervised team fore-book conversion projects, allocating titles, managing workflows, and ensuring on-time delivery per SLA.
• Gathered and analyzed business requirements to support project execution and reporting needs.
• Managed assignment of book titles to production, ensuring all required information was complete to avoid delays.
• Tracked requests and followed up regularly to ensure timely closure within defined SLAs.
• Extracted data from multiple sources and generated Excel reports for business insights and decision-making.
• Published reports to stakeholders and implemented enhancements based on feedback, updating status in IMS tools accordingly.

MBA - Finance & International Trade (2006-01 - 2006-12)

Bachelor of Commerce (2003-01 - 2003-12)