Rohan Bendigeri

Detailed-oriented Quality Analyst with 3+ years of experience in analyzing and improving content moderation & quality control processes. Proven ability to identify, investigate and resolve quality issues while maintaining a high level of accuracy and data integrity proficient in analyzing complex data sets, applying policy guidelines, and enforcing user guidelines. Excellent communication skills with a proven track record of effectively collaborating with cross-functional teams.

A dedicated professional committed to ensuring a safe and secure online environment. Currently looking for a position in an organisation where I can develop my abilities, broaden my knowledge, learn new things, grow personally and professionally, and make my best contribution to achieving organisational goals by putting my best efforts and working with dedication.

AI Quality Analyst at Netcom Learning Client (Ai certs) (2025-08 – Present)

• Performed quality assurance checks on Ai certs certification modules content, configuration and metadata to ensure accuracy.
• Identified, analysed, and documented content formatting, and technical defects, coordinating with internal teams to resolve issues prior to certification release.
• Performed end to end quality checks on Ai certs learning management system video content before.
• Reviewed videos for linguistic accuracy, grammar tone, accurate audio-video sync, correct voice-over placement subtitles accuracy and timing.
• Reviewed, identified and analyzed unauthorised use of copyright infringement digital images cases by assessing 'substantial similarity' and verifying ownership and providing detailed report to the instructional designer.
• Collaborated with the product and policy teams to craft forward thinking solutions for AI safety challenges.

Quality Investigation Analyst at EQOURSE (2023-09 – 2024-01)

• Performed proofreading check tasks like to verify text accuracy, grammar, spelling, punctuation, and syntax for the question and answers generated In the tool.
• Analyzed and verified client documents and information to identify any potential risks.
• Applied a meticulous attention to detail to ensure quality analysis task were completed accurately and efficiently.
• Contributed in internal and external audits.
• Making sure the text is free of plagiarism.
• Checking for any errors in the text before the publication process.
• Ensure timely delivery of QC tasks.

Quality Investigation analyst at Promotehour (2023-02 – 2023-05)

• Proofread companies documents, articles, blogs, for accuracy and consistency.
• Reviewing and analyzing customer profiles and account information.
• Performed research and Quality checks into articles, blogs of many areas like health, beauty, fitness to verify the exact editor.
• Data Quality check the writing, editing, and publishing of 100+ web pages for enterprise clients across various market verticals and industries, including banks and major retailers.
• Documented comprehensive content investigations report.

Content data Analyst at Datamatics Client (Oracle) (2021-12 – 2022-06)

• Performed rigorous data quality audits across various departments, identifying and rectifying discrepancies in salesforce and marketing data sets.
• Collect the most accurate data for compliance purposes.
• Analyzed data for potential risk indicators, and performed customers due diligence reviews.
• Developed and implemented quality control measures, resulting in a significant reduction in errors and improved overall document quality.
• Monitor and review customer accounts for suspicious activity.
• Perform data analysis to identify fraudulent transactions and patterns
• Performed periodic file reviews ensuring activities are reviewed in a holistic manner across the spectrum of products and services used by the customer.
• Created reference projects, Customers stories, Web content blogs for Oracle customers as a part of customer marketing operations.
• Solving cases related to Account Take Over (ATO) and Account impersonation/Duplicate accounts.

Content Analyst at Concentrix Client (Google) (2019-10 – 2020-12)

• Reviewed user generated content, including text, images, videos, and audio, to ensure it complies with Google content guidelines and policies
• Conducted investigations into suspected fraudulent activities
• Investigating and resolving user complaints or reports regarding inappropriate or violating content Implementing measures to prevent fraud
• Monitored and reviewed content to ensure it complies with the community guidelines.
• Evaluating software applications for accessibility compliance, conducting audits and assessments to identify areas for improvement.
• Verified the accuracy of information in content submissions, checking for factual errors, plagiarism and misleading information.
• Conducted manual audit of global content policy compliance operations.
• Managed review cycles and stakeholders feedback, resolving quality conflicts and enabling continuous Google playstore platform improvement.
• Identify and recommend process improvements to reduce fraud risk.
• Conducted root cause analysis investigation for quality issues.

MBA – Kle Imsr Hubballi (2019)

BCA – Global college Hubballi (2017)

SSLC – St Mary's High School (2011)