Rohan Gupta
Goal-oriented professional with excellent communication skills and a positive attitude.
Hire this person
Send a job offer directly to this candidate
About
Goal-oriented professional with excellent communication skills and a positive attitude.
Experience
Doordarshan Representative - Alorica India Private Limited
(2026-01)
DoorDash is a leading food delivery and logistics company operating primarily in United States, Canada, Australia, and New Zealand.
- Assisted customers with order-related inquiries and issues.
- Resolved delivery, payment, and account-related concerns.
- Provided professional customer support through chat, email, or phone.
- Maintained high customer satisfaction by offering timely and effective solutions.
- Coordinated with drivers and merchants to ensure smooth order fulfillment.
JSW MG Motor Representative - Concentrix
(2025-07 - 2025-11)
Provided customer support and assistance regarding vehicle features, sales inquiries, service appointments, and after-sales support. Coordinated with customers and internal teams to ensure a smooth customer experience and timely resolution of queries.
- Handled customer inquiries related to MG vehicles.
- Assisted customers with product information and features.
- Maintained high standards of customer satisfaction.
- Coordinated with sales and service teams for efficient support.
- (Reason for left the concentrix due to Process Ramp down )
Education
BCA - Kurukshetra University (2023-01 - 2025-01)
