Trade Finance and Banking Operations Specialist
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Trade Finance and Banking Operations Specialist with over 15years of experience
Administrator – Customer Service Department
05/2021 - Present,
Handling issuance and amendment of Bank Guarantees,
including Counter and Cross Border Guarantees
Coordinating import and A2 remittance processes
Customer liaison and resolution of trade product queries
Chasing with customers banks for discrepancies and rectification as per UCP 600
05/2021 through 05/2023 - Worked as a consultant supporting the same process and responsibilities throughout the engagement.
Trafigura Pte Ltd.
12/2019 - 08/2020,
Prepared trade documents (Invoice, Packing List, COO).
Coordinated with banks for payments and document discrepancies.
Negotiated discounting of clean certified documents.
Mizuho Bank Ltd.
05/2017 - 10/2019,
Processed Import payments, Letters of Credit (LC), and trade loans
Issued local/foreign Guarantees and Counter Guarantees
Scrutinized documents under LC and handled STPL/WCDL loans
TATA Consultancy Services (Citi Bank India Ops)
07/2012 - 09/2016,
Authorized Export LCs, Amendments, Transfers, and Dispatch checks
Ensured compliance in trade finance and conducted internal trainings
Managed team appraisals and performance evaluations
DHS (Deputy Head of Section) – Trade
IBM Daksh Ltd.
02/2009 - 05/2012,
Ensured SOP adherence and quality delivery of trade operations
Oversaw team productivity, escalations, and client SLA compliance
Bachelor of Commerce - Mumbai University
