Rohini

Accomplished HR Technology and Global People Operations leader with 20+ years of experience driving enterprise HR transformation, digital workforce modernization, and HR operating model excellence across global organizations. Brings extensive expertise in aligning HR technology strategy with business objectives to deliver scalable, secure, and future-ready people solutions. Proven success in leading global HR technology portfolios spanning SAP SuccessFactors, SAP HCM, Workday, Oracle HCM, SAP S/4HANA, UKG Pro, ADP, Darwinbox, and enterprise payroll platforms, enabling standardized HR processes across operations in North America, Europe, LATAM, APAC, Middle East, Africa, and India.

Trusted advisor to executive leadership with deep expertise in HRIT strategy, enterprise architecture, platform assessment, technology roadmap planning, M&A integration, workforce transformation, payroll governance, and shared services, consistently translating business priorities into scalable technology solutions. Recognized for strengthening enterprise HR governance through Role-Based Permission (RBP) optimization, HR security, compliance, AI-enabled service delivery, and digital process automation, improving operational resilience while enhancing employee experience.

Experience in leading global delivery organizations, managing large transformation portfolios, establishing governance frameworks, driving vendor partnerships, mentoring high-performing teams, and delivering measurable business value through technology-enabled HR transformation.

Director – HRIT Operations Lead & Payroll Expert - Sun Pharmaceutical Industries Ltd.

(2025-12)

Global HRIT Lead | Enterprise HR Technology Strategy | Global HR Operations

• Spearheading the enterprise HR technology strategy by defining the global HRIT roadmap, modernizing HR platforms, and aligning digital HR initiatives with long-term business objectives across the organization.
• Leading end-to-end HR technology governance for Oracle HCM Cloud, SAP HCM, enterprise HR applications, and digital workforce solutions, ensuring scalable, secure, and business-aligned HR operations.
• Strengthened enterprise HR security by proactively identifying and eliminating critical Role-Based Permission (RBP) vulnerabilities, significantly enhancing access governance, regulatory compliance, and protection of sensitive employee information.
• Leading HR technology strategy for the Organon integration initiative, conducting feasibility studies, impact assessments, and platform evaluations across multiple geographies to recommend the future-state HR landscape using SAP SuccessFactors or Workday.
• Partnering with executive leadership to assess country-specific statutory, operational, and business requirements while recommending scalable HR technology solutions that balance business value, technical feasibility, and long-term sustainability.
• Directing enterprise-wide HR transformation initiatives across the complete Recruit-to-Retire lifecycle, driving continuous process optimization, automation, and digital enablement using Agile delivery methodologies.
• Governing multi-country payroll operations by strengthening payroll standardization, vendor management, compliance, risk controls, and integration with enterprise finance and business applications.
• Establishing enterprise governance frameworks, technology standards, and global operating procedures that improve HR data quality, process consistency, operational resilience, and delivery excellence.
• Collaborating with HR, IT, Finance, Legal, and external technology partners to deliver secure, scalable, and future-ready HR technology solutions while enabling data-driven workforce decisions through advanced HR analytics.
• Recognized by CIO leadership for delivering strategic HR technology recommendations that support enterprise transformation, operational excellence, and sustainable business growth.

Senior Manager – HR Delivery - Accenture

(2023-09 - 2025-10)

Global HR Technology Delivery Leader | Team Size: 107

• Led a global HR technology delivery organization of over 100 professionals, overseeing Application Management Services (AMS), digital transformation programs, and enterprise HR initiatives across SAP SuccessFactors, SAP HCM, and SAP S/4HANA HXM environments.
• Directed global delivery governance, portfolio planning, operational performance, and executive reporting across Europe and Australia while ensuring delivery quality, commercial performance, and customer satisfaction.
• Worked with business leadership to identify delivery risks, improve project health & successfully recover strategic transformation programs to Green status through structured governance & proactive risk management.
• Delivered enterprise-wide HR transformation initiatives spanning Employee Central, Payroll, Time Management, Absence Management, and HR Operations while driving process standardization and operational excellence.
• Introduced structured knowledge management initiatives, self-service documentation, FAQs, and user enablement programs that significantly reduced support dependency and improved first-time issue resolution.
• Led the implementation of an AI-enabled SAP Joule chatbot to provide intelligent issue resolution, guided troubleshooting, automated ticket creation, and proactive user support, resulting in a measurable reduction in recurring P3 and P4 production incidents.
• Established standardized governance frameworks, performance dashboards, SLA monitoring, audit controls, and operational KPIs to improve delivery predictability and executive visibility.
• Managed global workforce planning, capability development, stakeholder engagement, vendor governance, and resource optimization while building high-performing delivery teams across multiple regions.

Associate Director - Biocon

(2023-06 - 2023-09)

HR Technology Transformation Leader | Team Size: 49

• Directed enterprise HR technology transformation initiatives by leading global delivery, governance, and stakeholder engagement across SAP SuccessFactors and SAP S/4HANA HR programs.
• Delivered S/4HANA HR transformation covering Employee Central, Learning Management System (LMS), Talent Management, Time Management & Payroll integration, enabling modernized & standardized HR operating environment.
• Supported enterprise organizational restructuring by redesigning HR processes, optimizing organizational management structures, and strengthening workforce data governance.
• Led SAP Fiori implementation to enhance employee and manager self-service capabilities while improving user experience and operational efficiency.
• Defined delivery governance, operational KPIs, SLA frameworks, and knowledge management practices that improved service quality, execution consistency, and business visibility.
• Collaborated with business leaders to translate organizational requirements into scalable HR technology solutions; ensuring successful adoption through structured change management & user engagement initiatives.

Delivery Lead – HCM - IFFCO UAE

(2022-02 - 2023-09)

Global SAP HCM & SuccessFactors Delivery Lead | Team Size: 23

• Led end-to-end implementation and support programs across SAP HCM, SAP SuccessFactors Employee Central, Employee Central Payroll, Time Off, Time Tracking, Oracle Fusion HCM, and workforce management solutions for global organizations.
• Managed complete project lifecycles covering business consulting, solution design, configuration, testing, cutover, Go-Live, Hypercare, and Application Management Services (AMS).
• Partnered with business stakeholders to understand functional requirements and translate them into detailed functional specifications, technical designs, and scalable HR technology solutions for implementation teams.
• Designed and implemented enterprise time management, workforce planning, attendance, leave management, overtime processing, holiday calendars, and payroll integration solutions aligned with country-specific labor regulations and statutory requirements.
• Directed governance activities covering project planning, budgeting, commercial approvals, risk management, delivery assurance, and executive stakeholder communication.
• Delivered structured user training, adoption strategies, and change management initiatives that accelerated business readiness and improved solution utilization across global user communities.

Senior Technology Lead - Infosys Limited

(2007-02 - 2022-02)

SAP HCM Delivery Manager | HR Technology Consultant | Team Size: 19

• Progressed through multiple leadership roles including Senior Software Engineer, HR ABAP Consultant, SAP HR Consultant, Lead Consultant, Team Lead, and Delivery Manager, demonstrating consistent career growth across technical consulting, delivery leadership, and global HR transformation.
• Successfully delivered large-scale SAP HCM, SAP SuccessFactors, and Workday transformation programs for global organizations across pharmaceuticals, manufacturing, retail, utilities, and financial services industries.
• Led one of the organization's largest HR transformation engagements by supporting the end-to-end Workday implementation across 154 countries for KONE, maintaining Green project status throughout nearly three years of execution with zero critical HR delivery defects.
• Implemented SAP HCM modules including Personnel Administration, Organizational Management, Payroll, Time Management, Benefits Administration, ESS/MSS, and SuccessFactors Employee Central, Talent Management, Onboarding, Performance Management, and Learning solutions.
• Designed enterprise HR technology solutions using HR-ABAP, RICEFW developments, SAP Workflows, SAP Fiori, APIs, Integration Center, SAP PI/CPI, and enterprise integration frameworks.
• Directed global Application Management Services supporting HR operations across more than 120 countries, consistently delivering SLA-driven production support, incident management, system stability, and continuous service improvements.
• Built trusted relationships with global business leaders and executive stakeholders by providing HR technology consulting, solution advisory, platform assessments, and implementation strategies aligned with evolving business priorities.
• Managed cross-functional global delivery teams, mentored consultants, strengthened capability development, and contributed to strategic pre-sales engagements supporting business growth across marquee clients including Hershey's, ABB, KONE, NAB, Novartis, Southern California Edison, and other multinational enterprises.
• Played a key role in designing compliant workforce management, payroll integration, and HR process automation solutions while ensuring alignment with regional statutory requirements and global operating standards.

Master of Computer Applications - Computer Applications - Osmania University, Hyderabad (2004)

Bachelor's Degree - Human Resources & Genetics - Shadan Degree College, Osmania University, Hyderabad (1998)