Rohit Bhargava
Results-driven Overdue Collection Executive
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About
Results-driven Overdue Collection Executive with hands-on experience in managing delinquent portfolios across Personal Loans, Credit Cards, and Unsecured Products. Proven ability to achieve recovery targets through structured follow-ups, customer negotiation, and compliance-driven collection practices. Skilled in early, bucket, and hard collections with strong focus on minimizing NPAs, improving roll-back ratios, and maintaining positive customer relationships while adhering to banking policies.
Experience
CBSL (FIELD COLLECTION OFFICER) - Cholamandalam - Kota Hub
(2025-12)
Responsible for BKT 2 and BKT 3 – Business loan, Personal loan
Collection Executive (Kotak PL PCD2 – W.OFF. &, Axis Unsecured) - Benchmark Enforcement and Recovery
(2025-05 - 2025-11)
- Handled BKT 2, write-off and unsecured recovery.
- Performed field visits, skipping tracing and customer negotiation.
- Consistently achieved monthly collection targets.
Collection Agent – SBI Credit Card CD2, CD3, CD5 - Mudra Wala Pvt. Ltd.
(2023-01 - 2025-04)
- Managed mid-to-high delinquency buckets.
- Took payment commitments, settlements and updated MIS.
Field Collection Agent – Navi Personal Loan - Dabla Brothers Pvt. Ltd.
(2022-09 - 2023-12)
- Performed field recoveries and follow-ups.
- Ensured timely pick-ups and improved resolution.
Education
BCA - Jayoti Vidyapeeth (2013 - 2015)
Senior Secondary - NIOS (2010)
Secondary - CBSE (2005 - 2006)
