Rohit Chilwal
Sommelier
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About
Results-driven Certified Sommelier and WSET Level 2 Award holder with 1+ year of progressive experience in fine dining wine service, cellar management, and beverage revenue optimisation at a leading Forbes 5-star luxury property. Proven expertise in wine list development, decanting, tableside wine service, food and wine pairing, and wine allocation across a 250+ label programme valued at Rs.25 lakh. Drives consistent 5–10% uplift in F&B revenue through strategic upselling, consultative guest engagement, and personalised pairing recommendations.
Adept at F&B cost control, P&L reporting, staff mentoring, and WSET-standard wine education. Seeking a Senior Sommelier role to elevate wine programme excellence and guest experience in a world-class luxury environment.
Experience
Sommelier at Zanotta, The Leela Ambience Gurugram (2025-01 – Present)
- Orchestrate premium tableside wine service, decanting, and bespoke food and wine pairing recommendations across 35–40 covers daily, consistently exceeding 5-star luxury hospitality benchmarks.
- Administer wine allocation and cellar management for a 250+ label programme valued at over Rs.25 lakh, ensuring optimal stock rotation, hygiene, and inventory accuracy.
- Drive F&B beverage revenue growth of 5–10% through strategic upselling, consultative sales, and personalised guest recommendations — directly improving P&L performance.
- Design and deliver WSET-standard wine training programmes for 7–8 F&B team members, measurably improving service confidence, product knowledge, and guest satisfaction.
- Collaborate with Executive Chef to engineer seasonal food and wine pairing menus, enhancing the dining value proposition and repeat guest loyalty.
- Execute monthly inventory audits, stock reconciliation, wastage reporting, and beverage cost control ensuring full operational and financial compliance.
- Cultivate high-value guest relationships contributing to improved loyalty scores, repeat dining occasions, and positive guest reviews.
- Champion The Leela brand luxury service standards — recognised with Star Performer of the Month and Glory Award for Best Quarterly Performance (2025).
Industrial Training at The St. Regis Mumbai (2021 – 2021)
Industrial Exposure Training (20 Weeks) at Forbes Five-Star Property
- Completed immersive rotations across Food & Beverage Service, Front Office Operations, and Luxury Guest Relations in a Forbes Five-Star property.
- Delivered consistent service excellence to an international clientele, meeting the stringent St. Regis luxury hospitality and fine dining standards.
- Assisted in upscale banqueting operations, private dining set-ups, and multi-course fine dining service across multiple restaurant outlets.
- Developed foundational competencies in professional guest communication, complaint resolution, and luxury service delivery protocols.
Education
Bachelor of Hotel Management & Catering Technology in Hotel Management & Catering Technology – Amrapali Institute of Hotel Management (2021 – 2025)
