Department manager - Reliance trends at Reliance retail (2023-03 – Present)
Department manager- handling store operations, team management, sales, inventory management, cash management.
- Ensured exceptional customer service standards were met through effective staff supervision and proactive problem resolution, improving customer satisfaction scores.
- Oversaw cash handling procedures and reconciled daily transactions, maintaining accuracy and compliance with financial regulations.
- Managed inventory levels and implemented stock control procedures, reducing shrinkage by 15% through meticulous tracking and analysis.
- Directed and coordinated store operations to ensure efficient and profitable performance, consistently exceeding sales targets.
- Led and motivated a team of retail associates, providing training, coaching, and performance feedback to optimize employee productivity.
Executive - Inventory at Sanjay Ghodawat LLP Pvt. Ltd (2024-06 – 2026-02)
- To preparation,Finalisation,analysation and posting of Stock audits.
- Ensuring system stock records match with physical stock.
- Focus on keeping right stocks,minimissing losses and ensuring availability.
- Implementating procedures to prevent theft,damage and reducing dispatch time.
- conducting negative count,high value PLU,loose staple count at store level timely.
- NSO handling and monitoring.
- Conducting cash audits,expiry audits, newr expiry audits,SOP audits with quality check implementation.
- to helping hand for loss control in backend all work,system as well as legal compliances.
Jr. Officer (Quality Assurance) at Shree Annad Life Science Ltd (Sterile Injectable Plant) (2020-01 – 2022-01)
- Responsible for issuance of documents like SOPs, STPs, BMRs, BPRs, Log Books/Registers
- Indentering of Log Books Registers
- Indentering, coding of items & making entries in the ERP System
- Preparation of training schedule & training need matrix
- In-Process activities including in-process checks in BMR & BPR
- Review of artwork & shade cards
- Review of training files of all departments
- Review of Log Books Registers
- Collection of data & preparation of APQR & its trend.
- Raising change control, deviation, incident & non-conformances
- Interaction with RA & other technical persons regarding licensing & quality documents
- Preparation and maintenance of Master SOP Index, Master list of Format, Master components List, Master equipment List
- Online documentation of activity in respective documents or logbooks
- Preparation of PVP,PVR
- Vendor Qualification document assessment and follow-up